Change Management ManagerWHSmith North America • Las Vegas, NV, US
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Change Management Manager
WHSmith North America • Las Vegas, NV, US
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job_description.job_card.job_descriptionAct as a change champion within Planning, building adoption plans for new systems, tools, and processes. Support training, communication, and knowledge transfer to ensure seamless adoption. Foster a culture of continuous improvement and accountability. Align transformation initiatives with organizational priorities, ensuring Planning enables execution of growth, efficiency, and customer experience strategies. Collaborate with cross-functional partners to ensure end-to-end integration of Planning with Buying, Supply Chain, and Store Operations. Lead transformation projects from design to implementation, including timelines, resource management, and stakeholder engagement. Monitor progress, measure outcomes, and report on key performance indicators.
Position Overview
The Planning Transformation Manager is responsible for driving continuous improvement, process optimization, and transformation initiatives across the Planning function. This role ensures that Planning operates with efficiency, accuracy, and consistency, enabling our teams to deliver on business goals and store readiness with excellence. Acting as both strategist and implementer, the Planning Transformation Manager partners closely with leaders across Planning, Central Data, Operations, IT, and the broader business to modernize processes, introduce new tools, and embed best practices.
Key Responsibilities
Transformation & Process Design :
- Assess current Planning processes, identify inefficiencies, and design scalable solutions.
- Develop and implement standardized workflows across categories (Consumables, Tech, Fashion, Destinations).
- Partner with Central Data to leverage analytics and automation for smarter, faster decisions.
Change Leadership :
Strategic Alignment :
Project Management :
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Manager Change Management • Las Vegas, NV, US
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