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Lead, Auction Special Operations

Lead, Auction Special Operations

ADESACarmel, IN, US
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Job Description

Job Description

The Lead for the Auction Special Operations (ASO) team will play a pivotal role in creating new processes, establishing production operations at new launches, and supporting ongoing training at existing integrations as we continue to build our aligned retail & wholesale capacity. This role will require frequent travel. This role is not visa eligible.

What you'll be doing

  • Travel to future / planned integration sites to evaluate and document existing processes and structures to determine operational opportunities and devise plans for alignment, efficiency and standardization.
  • Travel to current integration sites to assess performance, provide insight and coaching to leaders and teams to improve performance and standardize processes.
  • Identify, develop, test and implement continuous improvement efforts across Auction Operations and in partnership with partner operations teams (Reconditioning, Wholesale, Logistics, Market Operations, and Safe and Secure).
  • Work successfully and collaboratively with cross-functional teams in search of shared wins and process improvements.
  • Continue to leverage and improve on Carvana / ADESA operating standards and other work flow processes to ensure each aspect of Auction operations continues to meet speed, cost and quality objectives as the company continues to scale
  • Effectively train and develop Auction teams to meet or exceed department production goals and to successfully execute the Carvana / ADESA operating system and philosophy in a new site integration environment on a daily, weekly and monthly basis
  • Serve as process / performance optimization coach, sharing best practices, providing feedback, implementing measurements, and standardizing operations and procedures.
  • Positively reinforce and engage the ASO team, including providing appropriate training, development and coaching to the ASO team, including robust, timely, and consistent feedback.
  • Learn how the ASO team operates and leverage technical knowledge and skill to identify gaps in current training efforts and provide realistic solutions our teams can execute.
  • Act ethically, and portray a positive image of Carvana / ADESA by displaying the values, leadership principles, and competencies daily.
  • Other job duties as assigned.

What the Job Requires

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

  • High School Diploma or GED equivalent.
  • Vocational / Technical degree preferred, but not required.
  • Demonstrated functional knowledge in one or more areas pertaining to ADESA's Auction operations, procedures and workflows.
  • Experience supervising / managing a team (preferably in a production environment)
  • Excellent organization skills.
  • Ability to communicate and interact with others effectively in a professional, courteous manner.
  • Willing and able to speak in front of groups as large as 20-30 people.
  • Ability to maintain high volume and high-quality content in a fast-paced environment.
  • Ability to move in and out of vehicles regularly.
  • Ability to multitask and prioritize effectively.
  • Ability to occasionally pull and lift up to 20 lbs.
  • Ability to read, write, speak and understand English.
  • Ability to resolve complex issues and conflicts with guidance from others.
  • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and / or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
  • Ability to travel up to 75% of the time.
  • Ability to work outdoors regularly for extended periods of time in all weather conditions.
  • Ability to work overtime and on weekends.

    • This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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    Special • Carmel, IN, US