Warehouse Director

Operations Manager

This is an Operations position responsible for directing the activities associated with inbound and outbound warehouse operations. Responsibilities include but are not limited to, directing activities related to product receiving, product replenishment, order selection, order loading, expense and revenue management; ensuring abidance of government regulations; providing management and direction to warehouse staff; and ensuring safety and security of the inbound and outbound warehouse departments.

Responsibilities

• Handles the daily work and safety of Inbound and Outbound Warehouse managers, supervisors and other associates.
• Manages labor hours and consumable supplies within budget and work schedules including extra work days and shifts as needed.
• Supervises the proper selection, purchase, and utilization of Company assets in support of warehouse operations.
• Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively.
• Develops business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to lumping services.
• Maintains current certificate of insurance and hold harmless agreements for all contracted vendors.
• Reviews the management of shipping and loading audits daily ensuring all required documentation is accurately completed (including Hazard Analysis and Critical Control Points (HACCP), food safety, and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss.
• Prepares budget, profit plans, and capital requests as required.
• Evaluates metrics and adjusts activities to meet or exceed performance expectations.
• Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within inbound and outbound warehouse operations.
• Identifies problems, proposes solutions to other members of management and promotes cooperation with other departments.
• Ensures the use and updating of receiving, selection and loading software systems.
• Preserves associate relations through regular department or pre-shift meetings.
• Maintains on-going interaction.
• Keeps open communication channels with associates by answering questions and explaining policies and procedures.
• Monitors associate morale.
• Submits and responds to ideas to improve associate engagement and enablement.
• Interprets trains and consistently enforces Company policies and procedures.
• Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
• Makes recommendations for disciplinary action and / or behavior modification where required.
• Executes management functions of staff selection, development, discipline, performance reviews and / or terminations.
• Performs the duties of associates supervised and other related duties as needed.
• Complies with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.)

Qualifications

Education

Experience

Certificates, Licenses, and Registrations

Professional Skills

Physical Demands

Working Conditions