Job Title
At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.
The Fulfillment Trainer plays a vital role in supporting daily operations within d?TERRA's Fulfillment Center by training new and existing team members across Packing, Inventory, and other fulfillment areas. This position ensures team members understand and follow standard operating procedures, maintain quality and safety standards, and contribute to efficient workflows.
The Trainer acts as a mentor and subject matter expert, helping to build team capability, resolve process-related questions, and reinforce performance expectations. Trainers may also provide hands-on support across various areas during high-volume periods.
Shifts available 6 am - 2 : 30 pm or 2 : 30 pm - 11 pm
Job Responsibilities :
- Train new hires and cross-train existing team members on standard procedures and best practices
- Support the onboarding process and ensure team members are set up for success
- Reinforce correct packing, stocking, and inventory handling methods
- Monitor and provide real-time feedback to support continuous improvement
- Serve as a resource for questions, clarification, and on-the-floor coaching
- Identify training gaps and partner with leads / supervisors to address them
- Support quality audits and help uphold fulfillment and packing standards
- Assist with problem resolution related to totes, inventory issues, or order accuracy
- Foster a positive, safe, and team-oriented work environment
- Fill in operational roles when needed to support workflow and coverage
- Model d?TERRA culture and values in daily interactions
Job Qualifications :
High School Diploma or GED required1+ year of experience in warehouse or fulfillment operationsDemonstrated expertise in packing, inventory, or similar processesStrong communication skills and a supportive, coaching mindsetHigh attention to detail and consistency in task executionComfortable using warehouse systems and devicesAbility to train others with patience and clarityWillingness to work in a physical, fast-paced environment (lifting up to 50 lbs)Flexibility to support different shifts or departments as neededPerformance Metrics :
Training completion and effectivenessTeam member onboarding success and retentionAdherence to standard proceduresSupport in maintaining order accuracy and qualityContribution to team productivity and moraledoTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.