AVP, Operations - Hospice

BrightSpring Health ServicesDes Moines, IA, United States

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AVP, Operations - Hospice

Job Locations US-WI-MILWAUKEE | US-IA-DES MOINES | US-IN-INDIANAPOLIS

2025-170135

Line of Business

Abode Hospice and Home Health

Position Type

Full-Time

Our Company

Abode Hospice and Home Health

Overview

The Area Vice President of Operations oversees and manages the day-to-day operations of an assigned geography of branches for Hospice. The Area Vice Present is responsible for a combined census of up to 1000. Responsible for ensuring efficient and effective processes are in place to meet financial and operational objectives and drive operational excellence. This includes managing budgets, analyzing data to identify areas for improvement, implementing strategies to optimize operations, and leading a team of Executive Directors, Directors of Clinical Operations and staff to achieve operational goals. The AVP of Operations works closely with senior leadership and the DVP and RVP to align operational activities with overall business strategies and objectives.

This is a remote position with regular travel to the assigned coverage territories of IN, IA, and WI. An ideal candidate will live within these areas and near a major airport.

Responsibilities

Works with Divisional and Senior Vice President of Operations and Finance Team to plan, and

execute the company's budgeted revenue goals

Collaborates with other business functions such as Sales, Clinical Operations, HR and Finance to

ensure business and financial goals are achieved

Works closely with clinical leadership to ensure appropriate quality standards are met for the

identified branches Responsible for care delivery and achievement of quality goals.

Monitors changing business needs and implements actions to resolve and address those

identified needs

Identifies operations that are not performing to standard and develops and implements plans of

corrective action

Works with Divisional and Senior Vice President of Operations and Finance Team to plan, and

execute the company's budgeted revenue goals

Collaborates with other business functions such as Sales, Clinical Operations, HR and Finance to

ensure business and financial goals are achieved

Works closely with clinical leadership to ensure appropriate quality standards are met for the

identified branches Responsible for care delivery and achievement of quality goals.

Monitors changing business needs and implements actions to resolve and address those

identified needs

Identifies operations that are not performing to standard and develops and implements plans of

corrective action

Ensures that employees in the area understand and adhere to compliance, regulatory and

Company processes, procedures, and regulations Responsible for meeting all compliance

standards and regulations and to adherence of BrightSpring processes and procedures.

Develops positive and trusting relationships with local leaders and communities we serve

Consults with the DVP or SVP of Operations in budget / financial goals for the operating area

Consults with the DVP or SVP of Operations in determining operational risk factors and contribute

to the creation of relevant mitigation plans. Determines operational risk factors and develops

relevant mitigation plans for DVP / SVP approval.

Develops the annual budget for the Hospice Region for the respective area of responsibility.

Holds leaders (operations) and teams accountable for the achievement of monthly, quarterly and

annual budgets and business / clinical quality goals

Provides leadership, mentoring, coaching and development to direct reports

Responsible for reporting on plans and achievement of business, admission and clinical / quality

goals to DVP or SVP of Operations.

Responsible for recruiting, interviewing, hiring and training of direct reports

Monitors turnover in the area of responsibility. Ensures proper hiring, training and development of

newly hired staff. Works closely with support departments to achieve retention goals

Monitor metrics proactively to effect change in a positive direction before month end

Collaborate with business partners (AVP of Business Development) and use appropriate

resources to accurately forecast monthly admissions / growth

Assigned territory and area of operation can change based on business need

Qualifications

Degree in health administration or related field

A minimum of 8 years experience with multi-site management experience in a hospice, home

health, or related health program

Must have hospice experience in a leadership role

Licensed as a Registered Nurse or other clinical license preferred but not required.

Knowledge of regulations and reimbursements in home health care

Financial operations knowledge

Results oriented ability

About our Line of Business

At Abode Hospice and Home Health, our primary ambition is to bring first-class care to the warmest and most serene environment possible : home. We provide the full spectrum of hospice and home health services, thoughtfully tailored to the individual needs of patients and families. Abode Hospice and Home Health, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have experts in the health care industry on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.abodehospiceandhomehealth.com. Follow us on Facebook and LinkedIn.

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Operation • Des Moines, IA, United States