Job Description
Job Description
Benefits :
- Health insurance
- Paid time off
Requirements
Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experienceAssociate degree in Human Service, or related field with 4+ years of direct social service experienceHigh School Diploma / General Equivalent Diploma with 8 plus years of direct social service experienceStrong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentialityKnowledge of community resourcesAbility to solve problems, make decisions, resolve conflicts and listenFluent in English and Spanish is a plusAbility to deal calmly in crisis situationsProven ability to work collaboratively well with diverse groupsProven ability to handle multiple tasks effectively under pressureStrong organizational skills, detail-oriented, and efficientMaturity, integrity, and sound judgmentResponsibilities
The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the communityThe Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare servicesThe manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and visionConduct initial intake assessments and act upon critical needs appropriatelyOrient clients to the shelter program, requirements and consequencesProvide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support servicesAssist non-working clients to obtain Public AssistanceCompletes psychosocial assessments within the first 30 days of intakeTrack and monitor client progressEmpower clients to become involved in their own planning and goal settingConduct weekly / bi-weekly meetings with clients, or as neededRefer clients and encourage job development for subsequent employment if appropriateRefer clients to appropriate resources to assist with set goalsMeet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiencyMaintain client files to include conversations, warnings and progress reports and documenting all incidentsMaintain confidential case record for all clientsReport critical incidents immediately to the Site Director / Director of Social ServicesWork collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and / or housingTreat all clients, visitors, and employees with kindness, respect, and dignityReport critical incidents immediately to the Director / Supervisor of Social ServicesRefer clients to internal and external resources and serve as an advocate when necessaryProvide case management and counseling periodically; one year beyond the client's departureDevelop and maintain connections with other programs and units within the organization to facilitate inter-agency referralsJob description
Summary :
The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and vision.
Responsibilities :
The Case Manager is responsible for, but not limited to :
Conduct initial intake assessments and act upon critical needs appropriatelyUtilizes assessment tools (CARES) to identify support service needs and make immediate referralsOrient clients to the shelter program, requirements and consequencesProvide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services.Assist non-working clients to obtain Public AssistanceCompletes psychosocial assessments within the first 30 days of intakeTrack and monitor client progressEmpower clients to become involved in their own planning and goal settingConduct weekly / bi-weekly meetings with clients, or as neededRefer clients and encourage job development for subsequent employment if appropriateRefer clients to appropriate resources to assist with set goalsMeet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiencyMaintain client files to include conversations, warnings and progress reports and documenting all incidentsMaintain confidential case record for all clientsReport critical incidents immediately to the Site Director / Director of Social ServicesWork collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and / or housingTreat all clients, visitors, and employees with kindness, respect, and dignityReport critical incidents immediately to the Director / Supervisor of Social ServicesRefer clients to internal and external resources and serve as an advocate when necessaryProvide case management and counseling periodically; one year beyond the clients departureDevelop and maintain connections with other programs and units within the organization to facilitate inter-agency referralsProfessional & Personal Qualifications
Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experienceAssociate degree in Human Service, or related field with 4+ years of direct social service experienceHigh School Diploma / General Equivalent Diploma with 8 plus years of direct social service experienceStrong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentialityKnowledge of community resourcesAbility to solve problems, make decisions, resolve conflicts and listenFluent in English and Spanish is a plusAbility to deal calmly in crisis situations.Proven ability to work collaboratively well with diverse groupsProven ability to handle multiple tasks effectively under pressureStrong organizational skills, detail-oriented, and efficientMaturity, integrity, and sound judgment