Business Analyst II

Business Analyst Operational Readiness

We are seeking a detail-oriented, results-driven and independent Business Analyst Operational Readiness to support the system implementation by ensuring operational readiness before go-live. This role bridges the gap between project teams and business operations, focusing on ensuring that people, processes, data, and systems are fully prepared for deployment. The ideal candidate will have a strong understanding of business operations, testing cycles, and business continuity planning. The individual needs to be a self-starter and strong experience with PowerPoint, Excel, and JIRA. Qmetry experience would be an asset.

Key Responsibilities :

• Act as a liaison between project teams and business units to assess operational impacts and readiness needs.
• Define and manage operational readiness criteria, including business process updates, training, SOPs, support models, and communications.
• Partner with testing teams to ensure test case coverage aligns with business readiness, including participation in UAT, SIT, and ORT planning and defect resolution.
• Identify, document, and track risks, dependencies, and readiness gaps through to resolution.
• Develop and maintain readiness plans, checklists, and go / no-go criteria aligned with deployment timelines.
• Coordinate with Change Management and Training to ensure operational staff are informed and equipped.
• Lead or support cutover planning, trial runs, and business continuity validation.
• Facilitate readiness workshops and status reporting for leadership and stakeholders.
• Ensure post-implementation support structure is defined and understood.
• Track metrics to validate readiness effectiveness and capture lessons learned post-implementation.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.