Accounts Receivable Specialist

Job Title : Accounts Receivable Specialist

Department : Finance / Accounting

Reports to : Corporate Accounting Manager

FLSA Status : Exempt

Travel : Occasional travel may be required for project-related meetings or customer visits.

Job Summary

The Accounts Receivable Specialist is a key contributor within the Finance and Accounting organization, responsible for driving accuracy in revenue recognition, minimizing financial exposure from customer deductions (highly retail customers), and identifying root causes to prevent recurring issues. This role not only manages the deduction resolution process but also leads and supports continuous improvement initiatives and cost reduction efforts across their area. The ideal candidate will bring a strong analytical background, a proactive mindset, and experience managing cross-functional projects aimed at improving efficiency and driving sustainable cost savings.

Essential Duties and Responsibilities

• Investigate, validate, and resolve retail customer deductions through comprehensive analysis of supporting documents, including invoices, POs, remittances, and shipment records.
• Investigate, validate and resolve deductions related to promotional allowance programs to ensure charge falls within plan.
• Document and maintain clear, audit-ready records of all deduction activity in the Deduction Management System.
• Proactively identify recurring issues or trends in deductions; collaborate with Sales, Customer Service, Operations, and IT teams to recommend and implement corrective actions.
• Manage accrual process for promotional allowances program and outstanding deductions.
• Lead or contribute to continuous improvement projects focused on streamlining the deduction management process and enhancing overall Accounts Receivable performance.
• Prepare detailed documentation for invalid deductions and communicate directly with customers to facilitate resolution and reimbursement.
• Drive resolution of open items within target timelines, ensuring alignment with key performance indicators and business unit financial goals.
• Partner with internal stakeholders to understand customer compliance guidelines and minimize preventable deductions.
• Conduct root cause analysis on deduction activity to uncover process gaps, inefficiencies, or revenue leakage.
• Support and / or lead cost reduction initiatives by identifying opportunities to improve cash flow and reduce write-offs.
• Manage or assist in cross-functional projects that impact deduction resolution, or customer claims processing.
• Perform reconciliations and validate deduction data against system reports to ensure financial accuracy.
• Maintain accurate records and adhere to company policies for retention and compliance.

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements

Competencies To perform the job successfully, an individual should demonstrate the following competencies :

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions. The employee must frequently lift and carry up to 10 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk on concrete. The employee is occasionally required to reach with hands and arms and stoop, bend or twist. The employee is occasionally required to push, pull, and / or move materials.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most manufacturing environments. The noise level in the work environment is usually moderate to high level with ear protection required. Must have ability to : lift up to 25 pounds, to climb on ladders / operate lift equipment to check cables, etc., to frequently stand, walk, sit, crouch, bend and work in awkward positions, such as underneath desks in the office, or working around machines in operations area.

The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper.