Human Resource Generalist
We're looking for an experienced Human Resource Generalist to join our dynamic team! In this role, you'll partner with senior HR leaders to manage day-to-day HR operations for our U.S.-based team members, including large groups of non-exempt employees across multiple states. You'll play a key role in delivering exceptional HR support across talent acquisition, employee relations, performance management, and benefits ensuring policies and practices are aligned with organizational goals and our strong global team culture.
Employee Relations & Talent Development
- Be a trusted resource for team members, serving as a subject matter expert on Sago's U.S. handbook, applicable federal laws, and multi-state compliance requirements.
- Resolve workplace issues while fostering Sago's culture and living our HR rallying cry : EASE Elevate, Align, Simplify, Engage .
- Identify skill gaps and recommend learning and development opportunities to help our team thrive.
Systems Expertise
Utilize strong administrative and data management skills to maintain accurate North America team member records, ensuring seamless payroll processing across the U.S. and Canada.Recruitment & Staffing
Lead full-cycle recruitment for North America positions, from job postings and screening to interviews and onboarding.Partner with hiring managers and senior HR leaders to develop staffing plans and compelling job descriptions.Performance Management
Own the annual performance review process for U.S. non-exempt employeesfrom system launch to employee and manager communications.Provide guidance on performance improvement plans and support managers and team members during feedback discussions.Compliance
Ensure compliance with federal, state, and local employment laws, including multi-state regulations (such as California).Maintain accurate employee records and HR documentation for audits and reporting.Benefits Support
Assist employees with benefits inquiries, escalating complex questions to senior HR and Payroll leadership as needed.This is a high-impact role where you'll make a difference every day - supporting a large, diverse workforce and helping shape an exceptional employee experience. If you're passionate about HR, thrive in a fast-paced environment, and love building strong relationships, we'd love to hear from you!