Customer Service Representative

HireCallBroken Arrow, OK, US

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Are you seeking an awesome Customer Service role? Do you have at least 3 years of in-person customer service or inside sales experience? If so, you may be just who we are looking for. If you have experience working at a glass or window company, even better. Looking for high energy, customer-oriented professionals that can work both office and retail.

Hours : 1st shift, 8am – 5pm

Pay : $17 - $18 per hour

Responsibilities :

Showroom assistance-working with walk-in customers to fulfill glass / window needs
Willingness and ability to learn full range of products to assist with purchasing decisions
Compiles and records production data from customer orders, work tickets, production sheets, etc
Serves as the main point of contact for incoming calls and correspondence
Quoting and scheduling service appointments for showers, residential, commercial and auto
Document all rework and relays information to proper department

Qualifications :

Must have strong attention to detail, organization and communication skills

Must be able to manage multiple tasks simultaneously

Must have excellent interpersonal skills- friendly

Must be able to read a tape measure to the 16th

Ability to respond quickly and follow through on orders and instructions

Must have great phone etiquette and ability to answer high volume calls

Must have high school diploma or equivalent, technical school certification preferred

Must be a positive team player with a solid work ethic and strong customer service skills

Basic computer skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook).

If you think you would be a good fit for this position and meet these qualifications, please submit your resume to shantele.taylor@hirecall.com or contact us for an appointment - 918-933-5555 . Schedule an interview with Shantele Taylor. Walkins are welcome at 6506 S Lewis, Tulsa, OK 74136. Operational hours : 8am-5pm, Mon - Fri. You must bring proof of identity.

HireCall is an equal opportunity employer, and we value diversity. All employment is decided based on qualifications, merit, and business need. #HotJobs

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Customer Service Representative • Broken Arrow, OK, US