Managing Principal

Description

The Managing Principal champions client relationships, driving business development, and ensuring the highest quality standards in all projects. This strategic leadership role combines expertise in architectural craft, client satisfaction, and financial performance. The Managing Principal is responsible for overseeing project performance, fostering operational excellence, and ensuring alignment with Pfluger Architects’ strategic vision and core values. While not directly managing large teams, this role sets the standard for leadership, creativity, quality, and profitability, acting as a trusted advisor to clients and internal stakeholders.

Role & Responsibilities :

Client Engagement & Product Excellence

• Serve as the Client Executive for assigned clients, acting as a trusted advisor and primary point of contact throughout all phases of engagement.
• Build and sustain long-term client relationships rooted in trust, transparency, and exceptional service.
• Prioritize client satisfaction, responsiveness, and continuous improvement in every aspect of service, design, and project delivery.
• Foster firmwide collaboration to ensure projects benefit from the full depth of Pfluger’s expertise and resources.
• Oversee financial performance at the client level, including invoicing accuracy, project profitability, and resource alignment to deliver efficient, high-quality outcomes.
• Champion a culture of learning, design excellence, and innovation, ensuring that client outcomes consistently reflect Pfluger’s purpose and values.
• Measure and evaluate success through client satisfaction surveys, repeat work, and share of bond program opportunities, consistently positioning Pfluger as a top-performing firm within key districts and markets.
• Partner with the discipline leads / directors to identify staff resources required to secure work.
• Oversee project-level activities of the project management staff.

Business Development & Strategic Growth

Leadership & Culture Ambassador

Experience & Qualifications :

Location :

The Managing Principal is expected to commute daily to Pfluger’s local office and travel to studio and client locations across the state.

Since 1972, Pfluger Architects has designed spaces that reflect the vision and aspirations of the people who will use them. With more than 130 employees across five Texas offices, we focus on creating environments for K-12 and higher education that foster connection, creativity, and growth.

Our work is guided by a culture of learning, where every project is an opportunity to ask questions, challenge ideas, and try new approaches. We are driven by curiosity and imagination, always seeking innovative solutions that push boundaries and create lasting impact. And, at the heart of our process is a culture of design, where intentionality and creativity come together to ensure every project is meaningful and successful.

These values shape everything we do, helping us create spaces that inspire people to create a more meaningful human experience.