Data Entry Specialist

Front Desk / Data Entry Specialist

The Front Desk / Data Entry Specialist is responsible for providing professional reception and administrative support to the Military & Family Readiness Center. This role requires strong customer service skills, data entry proficiency, and the ability to manage multiple systems including AFFIRST and DoD TAP databases. The position plays a critical role in supporting transitioning service members and their families.

Location : Military & Family Readiness Center (M&FRC)

Schedule : Full-time, 40 hours / week MondayFriday, 8 : 00 AM 4 : 00 PM

Key Responsibilities

• Serve as the first point of contact for all visitors and callers to the M&FRC.
• Assess visitor needs and direct clients to appropriate staff or services.
• Schedule clients for classes and workshops and send reminder emails.
• Input and maintain data in AFFIRST and TAP systems per program requirements.
• Ensure client sign-in procedures are followed and generate monthly client usage reports.

Required Qualifications