Desk Coordinator

Under the supervision of the Support Services Supervisor, coordinates, dispatches and schedules patient transport, messenger, and Laundry Services. Responds and follows up all patient issues via Host Line. The department's hours of operation is from 7 : 00 a.m. - 11 : 30p.m., Sunday through Saturday including holidays.

Required : - Ability to read and communicate effectively in English. Ability to withstand the pressures of continual deadlines and receipt of work with variable requirements. Ability to work independently. Ability to work as a team player. Ability to concentrate and maintain accuracy in spite of frequent interruptions. Ability to be courteous, tactful, and cooperative throughout the working day. Computer knowledge, ability to quickly gain competency in various software applications including hospital specific software applications. - High School graduate or equivalent, with additional computer applications training and supervisory or managerial courses necessary. Minimum of 1-year supervisory experience and customer service training preferred.

Additional Job Description

North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.