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Logistics Control Specialist

AssurantLewisville, TX, US

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Logistics Control Specialist

The Logistics Control Specialist is responsible for working with the Distribution and Materials leadership team to address issues and provide solutions relating to outbound shipments, orders, transportation, receipts and / or materials to meet organizational goals and commitments. This role will be a liaison that will be responsible for collaborating with various internal and external customers to ensure that devices are shipped timely and accurately to attain business objectives.

This role is located at our Lewisville, TX facility with a schedule of Monday-Friday from 8 am to 4 : 30 pm.

What will be my duties and responsibilities in this job?

Prepare documents to ship product such as shipping labels, bills of lading, and commercial invoices for outbound shipments
Monitor system reporting to ensure dashboards are current, investigating and resolving issues
Communicate directly with buyers / customers via email from multiple sales platforms and order types to communicate weights and dimensions for label creation, providing shipping labels to customer, provide shipping status updates, or other informative updates regarding customer orders
Research and resolve issues preventing shipments, packages, materials, authorizations from moving through processes for respective department
Communicate with established network to rectify problems related to order cancelations, shipment statuses and / or shipping transactions, sales support, product shortages, damage, and nonconformance (sales, ops, transportation, accounting, carrier external / internal customers)
Ability to adjust to continuous change and shift focus to new tasks while keeping productivity / SLA in the forefront
Schedule pickups with freight carriers for outbound and / or inbound shipments
Input material movement transactions to database systems
As a SME, train and / or cross train associates as needed
Escalate issues or concerns to the appropriate leadership team that are outside of area of responsibilities (as necessary)
Participate in continuous improvement and team building activities
Ensure department documentation is accurate and up to date and partners with Engineering regarding any changes
Generate internal reports as requested by the department leadership
Conduct other duties as assigned

What are the requirements needed for this position?

High school diploma or similar

Minimum experience of 2 years working in Shipping, Receiving, Distribution, Customer Service and / or Materials environment

Must have the ability to effectively communicate both written / verbal with internal / external customers

Strong organizational skills to give the team direction

Proficient in all process related procedures and equipment required for performing job functions of the Department

Strong attention to detail

Ability to work under pressure and tight deadlines

Strong communication and presentation skills

Proficient with the use of personal computer, data entry, MS Excel, Word, Internet Research, and Oracle etc.

Ability to handle multiple priorities simultaneously and deliver positive results

Ability to work independently and in a team environment

Ability to interact effectively and positively with all levels of company personnel

What other skills / experience would be helpful to have?

Four years of previous experience working in a manufacturing environment

Proficient knowledge using SQL

Pay Range : $18.65 - $29.84

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is 09 / 15 / 2025

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World. Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

Our unique culture is a big reason why talented people choose Assurant. Named a Best / Great Place to Work in 13 countries and awarded the Fortune America's Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert. Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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Logistic Specialist • Lewisville, TX, US