Operations Manager

Operations Manager Underground Pipe & Inspection Services Position Summary

The Operations Manager Underground Pipe & Inspection Services is responsible for overseeing all aspects of underground utility inspection cleaning testing and rehabilitation projects. This role manages field crews project schedules budgets and client communication to ensure that work is completed safely efficiently and in compliance with all contractual and regulatory requirements. The Operations Manager serves as the primary liaison between clients field operations and company leadership.

Key Responsibilities Project Planning & Management

Plan schedule and coordinate multiple concurrent projects related to Hydro Excavation CCTV Pipe Inspection Cross Bore Inspection Mandrel Testing Vacuum Manhole Testing Sewer and Storm Pipe Cleaning Air Pressure Testing Epoxy Application and Chemical Grout Injection.

Review project specifications plans and bid documents to determine work scope materials labor and equipment needs.

Develop and maintain detailed project schedules and ensure adherence to deadlines.

Coordinate with clients engineers and municipal representatives to resolve technical or logistical challenges.

Crew Oversight & Field Operations

Supervise and support field crews performing inspection cleaning and rehabilitation services.

Ensure all work is performed safely and meets company and OSHA standards.

Conduct site visits to monitor progress verify quality and ensure compliance with specifications.

Allocate personnel trucks and equipment based on project priorities.

Provide technical guidance and training to field staff on procedures and best practices.

Financial Management

Manage project budgets cost tracking and profitability.

Approve purchase orders equipment rentals and subcontractor invoices.

Prepare project billings change orders and supporting documentation.

Monitor job cost reports to identify variances and recommend corrective actions.

Client Relations & Reporting

Serve as the primary point of contact for clients and stakeholders throughout the project lifecycle.

Prepare and submit inspection reports photos and test results as required.

Provide regular project updates and documentation to management and clients.

Address client concerns promptly and maintain strong professional relationships.

Safety & Compliance

Promote and enforce a culture of safety within all crews and operations.

Conduct and document jobsite safety audits and tailgate meetings.

Ensure compliance with OSHA DOT and municipal safety requirements.

Maintain required certifications permits and environmental compliance records.

Qualifications Required

Bachelors degree in Construction Management Civil Engineering or related field (or equivalent experience).

Minimum 5 years of project management experience in underground utilities sewer inspection or related field.

Strong knowledge of hydro excavation CCTV inspection testing and trenchless rehabilitation techniques.

Proven ability to manage multiple projects simultaneously and meet deadlines.

Excellent communication leadership and problem-solving skills.

Proficiency with Microsoft Office project management software and digital inspection systems.

Valid drivers license with acceptable driving record.

Preferred

NASSCO certification (PACP / MACP / LACP).

OSHA 30-Hour and Confined Space Entry certification.

Experience with municipal or DOT contracts.

Background in chemical grouting epoxy coating or trenchless rehabilitation project delivery.

Core Competencies

Strong leadership and team management.

Client-focused communication and professionalism.

Budgeting and cost control.

Safety and regulatory compliance.

Strategic planning and organization.

Technical knowledge of underground infrastructure systems.

Work Environment

Combination of office and field environments.

Regular travel to job sites for inspections and meetings.

May require extended hours or weekend work depending on project demands.

Donato Technologies Inc. is a trusted IT staffing consulting and software development partner headquartered in Dallas Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible high-quality services that drive performance innovation and long-term success.

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full Time

Experience : years

Vacancy : 1