Hotel Sales Coordinator, Schaumburg

Job Summary :

We are seeking an organized and customer-focused Hotel Sales Coordinator / Assistant to join our dynamic sales team for a growing hotel management company. This role supports the sales department with a focus on group sales coordination and administrative tasks for several hotel properties our sale's team supports , helping ensure a seamless experience for clients and internal teams. You'll play a key role in assisting with group bookings, event coordination, and day-to-day administrative operations for our hustling sales team.

This is a great opportunity for a parent re-entering the workforce, someone with experience in hospitality wanting to experience a different side of the industry, new graduates, or someone simply looking for a meaningful role in a supportive environment.

Key Responsibilities :

Group Sales Support :

• Assist Sales Manager(s) and Director with group inquiries, proposals, and contracts for meetings, events, and maintenance of group room blocks.
• Coordinate group reservations, rooming lists, and special requirements with the front desk and reservations teams.
• Communicate with clients and event planners to confirm details, timelines, and requirements of hotel policies and procedures.
• Ensure accurate data entry for group bookings in the PMS and sales systems.
• Help prepare weekly / monthly internal group memos, BEO's and maintain function sheets.
• Follow up with client's post-event to gather feedback and encourage repeat business.

Sales Administration :

Prepare and distribute sales reports, pace reports, and other documentation as needed on a daily, weekly, and monthly basis.

Maintain organized and up-to-date client files, contacts, and correspondence in CRM systems (e.g., Delphi, ARMS).

Draft proposals, contracts, and presentations for potential clients.

Coordinate with internal departments to support sales efforts.

Client Relations & Communication :

Respond promptly to incoming sales inquiries via phone, email, or walk-ins.

Assist in organizing site tours and follow-up communication with prospective clients.

Represent the hotel professionally in all interactions, maintaining a customer-centric attitude.

Qualifications :

Strong computer skills required (MS Office Suite-Word, Excel, PowerPoint, Outlook).

Excellent verbal and written communication skills.

High attention to detail, time management, and organizational skills - you will be accountable for deadlines.

Ability to manage multiple tasks and prioritize in a fast-paced environment.

A team player with a positive and professional attitude, you are the face of the sales department and our company.

Preferred Traits :

Previous experience in hotel sales, front office, reservations, or event coordination is a plus but not required.

Preferred experience in hotel or sales operation systems tools a plus, but we are willing to train the right person.

Previous administrative or office experience is a MAJOR plus.

Familiarity with group sales cycles and hotel operations, specifically for Marriott or Hilton properties.

Customer-service mindset with a solutions-oriented approach.

Job Type : Full-time

Pay : $19 per hour

Benefits :

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule : Monday to Friday

Weekends as needed

Work Location : In person- Business professional dress code, Smoke free office.

If offered, employment is contingent on cleared Background check.