Mobility Assessment Evaluator
MTMCommerce, CAjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field Willing to accept relevant experience and specialized certifications in lieu of a Bachelor’s degree depending upon contract specifications (Certifications can include : COTA, OT, PT) 3+ years of professional experience working with individuals with disabilities Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and older adults Related experience with regard to the functional assessment of individuals with disabilities along with experience working with individuals with disabilities Solid interviewing, assessment and observational skills and demonstrated ability to work effectively with a diverse population Ability to be trained in administering a standardized evaluation tool and be able to consistently administer and score such a tool according to established protocols Ability to clearly communicate their findings and observations on the required database reports and notes, as well as in certification letters Intermediate level of proficiency or above with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint) Desire to learn additional programs Excellent organizational and multi-tasking skills Ability to work flexible hours Ability to adapt to a rapidly changing environment Ability to work under limited supervision Ability to make clear and factual observations Additional language skills are preferred Ability to maintain high level of confidentiality Ability to work well with the elderly and individuals with disabilities Experience conducting information-gathering relating to ADA Paratransit eligibility, preferred Knowledge of the public transportation system & services Knowledge of ADA complementary paratransit regulations, including, but not limited to, the regulatory definition of ADA paratransit eligibility Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity / Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities
What will your job look like?
The Mobility Assessment Evaluator (MAE) is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service. The Mobility Assessment Evaluator (MAE) is also responsible for maintaining accurate documentation and providing final eligibility determinations to the Client.
Location : 5747 Rickenbacker Road Commerce, CA 90040
What you’ll do :
- Determines final eligibility based upon the application, interview, functional assessment and any supplemental information
- Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
- Determine what functional assessments the applicant will be required to undergo
- Provide written eligibility determination documentation to Client within ADA required and contracted time frame
- Reads and interprets ADA paratransit applications, intake forms, and professional verification forms
- Review interview results and application paperwork and follow up on assessments and professional verifications, as needed
- Maintain ongoing communication with the Quality Assurance team and the management team in regards to, violation of contractual deadlines and / or possible liquidated damages
- Assist Applicants with completing incomplete documents, scan ADA applications, interview guides and other documents into the Applicant’s case, as needed
- Provide further written documentation to Client upon request
- Assist the leadership team in identifying process improvement opportunities
- Conduct functional physical and / or cognitive assessment with applicants that may include : Physical Functional Assessment using an outdoor coursePhysical Functional Assessment using an indoor courseFACTSMMSE
- Apply information obtained to determine applicant’s capability to independently ride fixed route transportation
- Provide required forms to administrative personnel for data-entry and eligibility letter generation
- Participate in staff meetings with leadership and / or Client
- Participate in community outreach and education as needed
- Participate in initial and on-going training as required by MTM and Client
- Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for MTM and Client within the contractual deadline
- Process mail-in applications within the contractual deadline as assigned
- Assist with conducting phone calls to applicants and providers
- Conduct phone interviews, as needed
- Input all information into Client software (Trapeze) and other software as appropriate
- Build rapport and communicate effectively with MTM and Client personnel to include administrators, management, support staff and applicant while providing high quality customer service
- Participate in appeals process, upon request
- Maintain a positive attitude when interacting with individuals, support Staff and caregivers
- Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints and training
- Must conform to MTM’s HIPAA standards
What you’ll need :
Even better if you have...
What’s in it for you :
Salary Min : $21.00 / hr
Salary Max : $26.00 / hr
MTMTransit
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Evaluator • Commerce, CA