Library Information Technology Administrator

Erie County1 Lafayette Square, Buffalo

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MINIMUM QUALIFICATIONS

A.) Possession of a bachelor’s degree in Computer Information Systems, Electronic Engineering Technology or related field and five (5) years of experience in the design, installations, and / or maintenance and repair of information technology systems, at least two (2) years of which specifically involved design and / or project management and / or installation responsibilities; or

B.) Possession of an Associate’s Degree Computer Information Systems, Electronic Engineering Technology or related field and seven (7) years of experience in the design, installations, and / or maintenance and repair of information technology systems, at least two (2) years of which specifically involved design and / or project management and / or installation responsibilities.

DUTIES : (Illustrative Only)

Provides technical leadership and assumes primary responsibility for the smooth operation of the Library’s Information Technology Center and all aspects of network systems, hardware, software & peripherals associated with 37 B&ECPL libraries;
Assists in the planning, design, maintenance, and updating the Library’s data communications network;
Works with engineers and installation staff in identifying wiring requirements throughout the Library’s Wide Area Network (WAN);
Supports engineer and operations staff with the diagnoses and troubleshooting of major application and data communications problems; takes appropriate corrective actions;
Organizes and monitors network and data security for the library; oversees backup of critical resources and coordinates data recovery;
Maintains and assists in customizing and updating all vendor operating system software;
Insures proper help desk management to provide accurate and timely user problem resolutions;
Supervises IT personnel, including the Library’s webmaster and provides back-up management for websites (including the Intranet);
Supervises the maintenance of an accurate inventory of all network hardware and software;
Assists in the preparation of required status reports and budget development for personnel, supplies, and equipment;
Serves as principal liaison to the Administration on all technical issues;
Participates in the development of B&ECPL Technology Plan, operating goals, and System objectives;
Recommends, implements, and administers methods and procedures to enhance operations;
Researches and stays informed of state-of-the-art technology, equipment and / or systems;
Does related work as required.

SPECIFIC REQUIREMENTS :

 Thorough knowledge of the operational and procedural aspects of networking, computer systems, hardware, software and peripheral equipment;

 Thorough knowledge of current data communications technology; data security and disaster recovery systems and procedures;

 Ability to analyze complex problems, interpret operational needs and develop solutions;

 Ability to oversee the implementation of plans and activities supporting the Library’s information technology infrastructure;

 Ability to supervise and train employees;

 Ability to communicate effectively;

 Sound professional judgment; dependability.

HOW TO APPLY :

Interested candidates should send a resume and letter of interest by September 30, 2025 to or :

Judy Fachko, Assistant Deputy Director, Human Resources Buffalo & Erie County Public Library 1 Lafayette Square Buffalo, NY 14203-1887

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Information Technology Administrator • 1 Lafayette Square, Buffalo