Supervisor Administrative Support

SANTA CLARA COUNTY

San Jose, CA

Supervisor Administrative Support

IMMEDIATELY HIRING! FULL-TIME Opportunity

Position Summary :

The Administrative Supervisor performs all EMT / Paramedic duties in addition to overseeing field personnel and making supervisory-level decisions, which involve staffing and allocation of resources within established policies and procedure. The individual in this role is responsible for day-to-day operations including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment, and supply maintenance, as well as other operational support functions as assigned by the Operations Supervisor or Operations Manager.

Essential Duties and Responsibilities :

• Spend time on calls in the field with personnel and serve as a leader and role-model to when responding to emergency calls.
• Reconcile PCR's and other field paperwork daily and completely.
• Act as a liaison with patients, public safety agencies, training institutions, hospital personnel and the public.
• Provide staff counseling and guidance and information regarding AMR operations.
• Perform other related duties as required.
• Oversee employee task performance and serve as an advisor for decisions requiring interpretation of clinical delivery and company policies while in the field.
• Take organizational action, when necessary, with limited authority after consultation with the Operations Supervisor.
• Work with other members of the Management and Supervisory team to minimize problems, correct staffing, and scheduling issues, and continuously improve service.
• Develop and maintain positive relationships with patients, customers, stakeholders, peers, and members of the medical community.
• Assist the Operations Supervisor with various tasks as needed.
• Perform other duties as assigned.

Minimum Qualifications :

Preferred Qualifications :

Knowledge and Skills : Must be able to drive an ambulance and have a driving record in compliance with AMR policy regarding insurability. Microsoft office experience. Thorough knowledge of system status management. Effective oral, written, and interpersonal communication.

Why Choose GMR ? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we serve. View our employees' stories on how we provide care to the world at www.AtaMomentsNotice.com.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, supporting veterans and providing reasonable accommodations for individuals with disabilities.

Benefit Statement : Check out our career site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.

Salary Pay Range :

$110,000.-$135,000 annually

R0048789