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Employee Relations Manager
Employee Relations ManagerRepublic Services • Houston, TX, US
Employee Relations Manager

Employee Relations Manager

Republic Services • Houston, TX, US
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Employee Relations Manager

The Employee Relations Manager will play a pivotal role in enabling a positive work environment, fostering strong relationships between employees and the organization while ensuring fair and equitable treatment of all employees. With a focus on conflict resolution, policy enforcement, and compliance with employment laws and regulations, the Employee Relations Manager serves as a trusted advisor and resource for employees and management alike.

Your expertise will be instrumental as you track and resolve employee relations matters in a fast-paced environment. More specifically, you will conduct investigations, advise, and guide managers on disciplinary actions, including performance improvement plans, prepare detailed documentation and ensure timely case resolution while owning matters beginning to end. The successful candidate will have the ability to demonstrate flexibility and maintain focus while managing changing demands and priorities.

Principle responsibilities include :

  • Serve as a primary contact to manage the performance management processes for both hourly and salaried employees, including coaching and counseling support
  • Partner with leaders to develop and monitor the implementation of a performance improvement process with non-performing employees and reviews, guides and approves management recommendations for employment terminations.
  • Advise and guide managers on disciplinary actions, ensuring compliance with company policies and legal regulations
  • Conduct thorough and impartial investigations into employee complaints, allegations of misconduct or violations of company policies; recommend follow up actions, as necessary, and ensure all appropriate next steps are followed.
  • Serve as a primary point of contact to investigate workplace issues and conflicts providing guidance, support, and resolution strategies
  • Maintain accurate records and documentation related to employee relations activities, ensuring confidentiality and data privacy
  • Collaborate with HR business partners, legal counsel, and management to ensure consistency and compliance in addressing complex employee relations issues and mitigate risk to the organization
  • Develop and implement employee relations policies, procedures, and training programs to promote a culture of respect, fairness, and professionalism
  • Train managers and supervisors on best practices for handling employee relations matters, including performance management, disciplinary actions, and terminations
  • Stay updated on employment laws and regulations to ensure compliance and mitigate potential liabilities
  • Analyze trends and patterns in employee relations issues; identify areas for improvement, and recommend proactive measures to address root causes
  • Performs other job-related duties as assigned or apparent.

Knowledge, skills, and abilities required include :

  • Strong knowledge of employment laws and regulations with the ability to interpret and apply them in a practical manner.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with diverse stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Ability to work independently with minimal day to day guidance.
  • Creative problem-solver with the ability to think strategically, analyze data, identify trends, and develop actionable recommendations.
  • Keen attention to detail, sound judgment, tact, and diplomacy.
  • Proactive identification of employee relations issues and risks.
  • Minimum qualifications include :

  • 8 years of experience in employee relations, performance management, conflict resolution, and conducting investigations.
  • Rewarding compensation and benefits include :

    Eligible employees can elect to participate in :

  • Comprehensive medical benefits coverage, dental plans and vision coverage.
  • Health care and dependent care spending accounts.
  • Short- and long-term disability.
  • Life insurance and accidental death & dismemberment insurance.
  • Employee and Family Assistance Program (EAP).
  • Employee discount programs.
  • Retirement plan with a generous company match.
  • Employee Stock Purchase Plan (ESPP).
  • EEO STATEMENT : Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

    About the company :

    Republic Services, Inc. is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste, and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

    In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

    Our company values guide our daily actions :

  • Safe : We protect the livelihoods of our colleagues and communities.
  • Committed to Serve : We go above and beyond to exceed our customers' expectations.
  • Environmentally Responsible : We take action to improve our environment.
  • Driven : We deliver results in the right way.
  • Human-Centered : We respect the dignity and unique potential of every person.
  • Our strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.

    We focus on three areas of growth :

  • Recycling and waste
  • Environmental solutions
  • Sustainability innovation
  • Recent recognition includes :

  • Barron's 100 Most Sustainable Companies
  • CDP Discloser
  • Dow Jones Sustainability Indices
  • Ethisphere's World's Most Ethical Companies
  • Fortune World's Most Admired Companies
  • Great Place to Work
  • Sustainability Yearbook S&P Global
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