Digital Project Manager

Site : Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Reporting to the Manager Digital Strategy & Operations the Digital Project Manager leads complex high-visibility Digital projects with a focus on delivery stakeholder engagement and adoption. The role combines strong project management expertise with communications skills to ensure initiatives are executed effectively and clearly understood by stakeholders and end users. The Digital Project Manager works closely with the Digital Communications team product teams clinical and technical leaders and cross-functional partners to ensure projects are delivered on time aligned with organizational priorities and communicated clearly and often to drive awareness engagement and adoption.

Qualifications

Education

Bachelors Degree in Information Technology or Marketing / Communications

Experience

4 - 6 years of experience in project management within digital technology healthcare or large-scale enterprise environments.

Communications or change management experience preferred.

Knowledge Skills and Abilities

K nowledge of project management principles concepts and practices.

Able to t ranslate complex technical and clinical information into clear and creative actionable project deliverables and key messaging for diverse audiences.

Knowledge of IT concepts and basic operating principles of data communications and information systems hardware and software.

Build consensus among diverse stakeholders using negotiation and diplomacy to align priorities and resolve conflicts.

Knowledge of file maintenance and report generation methods.

Strong understanding of project management principles (Agile Waterfall or hybrid).

Excellent writing and editing skills; able to adapt tone and style for varied audiences.

Proficiency with project management and collaboration tools (e. g. Microsoft Teams SharePoint ServiceNow).

Strong organizational problem-solving and analytical skills to assess project performance measure results and identify improvement opportunities.

Understanding of best practices for digital communications content management systems and multi-channel campaign execution.

Ability to manage competing priorities manage ambiguity and thrive in a fast-paced environment.

Comfortable presenting project plans and updates to stakeholders.

Skilled at building relationships and facilitating collaboration across diverse teams and stakeholders

Be able to work independently on projects and collaboratively when needed.

Additional Job Details (if applicable)

Project Management ( 5 5 %)

Assist in developing p roject goals scope success metrics and work plans in collaboration with stakeholders using recognized project management methodologies and in alignment with Digital strategy.

Create and maintain detailed project plans timelines track milestones and proactively manage risks and dependencies across workstreams to ensure deliverables are completed on time and within scope .

Lead cross-functional teams including technical clinical and business stakeholders; facilitate decision-making and consensus-building.

Monitor project progress and proactively resolve issues escalating to leadership as needed.

P repare and deliver project updates documentation and status reports to stakeholders.

Represent Digital Communications in workgroups and meetings demonstrating diplomacy and collaboration .

Manage vendor relationships to ensure delivery meets project scope budget and quality expectations .

Identi fy opportunities to streamline workflows and enhance project delivery.

Coordinate testing go-live readiness and post-implementation support activities as applicable.

Project Execution & Asset Development ( 35 %)

Lead planning execution and delivery of Digital projects ensuring they are on time on budget and in scope.

Support the creation editing and publishing of project assets along with clinical and technical documentation ( e.g. technical FAQs talking points emails presentations etc.) in collaboration with clinical and technical subject matter experts to ensure accuracy and alignment with enterprise systems.

Develop content across multiple mediums including video production (script writing storyboarding video creation) .

Maintain Digital Vitals pages (SharePoint) ensuring content is accurate accessible up to date and aligned with enterprise standards.

Manage ad hoc requests ensuring timely delivery and alignment with project priorities.

Metrics & Reporting ( 1 0 %)

Research collect and evaluate project and campaign data to meet reporting and evaluation requirements.

Track and analyze project and campaign performance including engagement metrics across multiple platforms and present findings to leadership and stakeholders.

Collaborate with IT and data management teams as needed to ensure reporting methods align with enterprise data architecture governance and analytics practices.

Develop reporting templates dashboards and trackers to support portfolio reviews and decision-making.

Leverage metrics and lessons learned to recommend enhancements to processes tools and offerings.

Use the Mass General Brigham values to govern decisions actions and behaviors. These values guide how we get our work done : Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other : Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration.

Other duties and responsibilities as assigned.

Working Model :

Hybrid Wednesdays on site at Assembly Row in Somerville MA

Please submit a writing sample along with your application.

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$73798.40 - $107400.80 / Annual

Grade

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement :

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience :

IC

Key Skills

Project Management Methodology,Digital Marketing,Content Management Systems,Trello,Basecamp,Smartsheet,Drupal,Jira,Project Management,Project Management Software,Microsoft Project,Wordpress

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 73798 - 107400