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Sr. Dispatcher
Sr. DispatcherKenan Advantage Group • Jacksonville, IL, USA
Sr. Dispatcher

Sr. Dispatcher

Kenan Advantage Group • Jacksonville, IL, USA
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Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

  • Assess customer needs and timing of deliveries
  • Manage daily delivery schedule for drivers
  • Lead and mentor dispatching staff
  • Provide frontline customer service for existing accounts
  • Answer all incoming phone calls promptly and courteously
  • Monitor e-mail and communication between team members
  • Monitor web portals
  • Solicit freight from customers
  • Create loads in dispatch system
  • Divide dispatch responsibilities with other team members

Qualifications

  • High school diploma or equivalent; Bachelor Degree preferred
  • 5 years of dispatching experience
  • Excellent conflict resolution and skills
  • Effective oral, written and interpersonal communication skills

    • #NDHP

    Job Details

    Job Location 96 Jacksonville IL - Jacksonville, IL

    Position Type Dispatch

    Salary Range $50000.00 - $62500.00 Salary

    Travel Percentage Negligible

    Job Shift 8hr

    Job Category IC1

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