Customer Service Respresentative

Customer Service Representative

Pay : $36.00 / hour

Schedule : MondayFriday 8 : 00 AM 4 : 30 PM

Location : Tulsa OK

Duration : Temp Assignment (November 17 2025 June 17 2026)

Job Order # : 122723

Position Overview

We are seeking a technically skilled and customer-focused Customer Service Representative to provide desktop and IT support for end users across a healthcare network in Tulsa OK . The Customer Service Representative will assist with computer setup troubleshooting maintenance and software support ensuring reliable and efficient technology performance. This position also requires excellent communication and documentation skills and occasional after-hours on-call support.

Key Responsibilities

Install configure and maintain desktop computers laptops and peripheral equipment following standard IT procedures.

Provide technical troubleshooting and end-user support for hardware software and networking issues.

Document actions resolutions and communication using the ticket management system .

Assist with hardware moves adds changes and repairs as needed.

Collaborate with other IT teams and departments to ensure efficient problem resolution.

Prepare and maintain hardware inventory and documentation for system updates and repairs.

Participate in the implementation and upgrade of IT applications and systems .

Provide on-call support outside of normal business hours as scheduled.

Qualifications

6 months to 1 year of experience in IT support or related technical assistance role.

Demonstrated understanding of desktops laptops software networking and IT systems management.

Strong communication and customer service skills maintaining professionalism under pressure.

Proven ability to multi-task while documenting and resolving user issues accurately.

Associate degree in a computer-related field preferred; high school diploma plus two years experience acceptable.

Must have a valid drivers license a clean MVR and proof of insurance for off-site support.

Preferred Skills

Hands-on experience supporting Windows-based environments .

Familiarity with ticketing systems and troubleshooting utilities .

Experience working directly with end users or healthcare staff a plus.

This is an excellent opportunity for a detail-oriented Customer Service Representative with strong technical skills who wants to support critical IT systems and work closely with healthcare professionals in a dynamic and professional environment.

Job Order# 122723

Stand-By Personnel Skilled Division

Tulsa Office Location :

4305 S. Mingo Road Suite F Tulsa Oklahoma 74146

If you are interested in this position click the Apply button above to submit your application. If your qualifications align with the requirements of the position a team member will contact you to schedule an interview.

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1