Credit Balance Specialist - Hospital Claims

Job Family : PFS General

Travel Required : None

Clearance Required : None

What You Will Do :

The  Credit Balance Specialist  will manage credit balance workloads and respond and follow-up on external and internal inquires in a timely manner.

Upon completion of training in the office Monday thru Friday, this position offers an attractive hybrid schedule working two days in the San Marcos, CA office and three days from home.

Timely and accurately resolves credit balances.

Process internal and external refund requests.

Identify trends and escalate where appropriate.

Maintain accurate, clear, concise and complete account notes and other relevant information.

Respond to requests for information and resolve accounting discrepancies.

Resolves unidentified payments through research.

Client Responsibility :

Update patient demographic information and initiate account adjustments.

Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

What You Will Need :

High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED.

1-3+ years working within the following sectors : healthcare, insurance, business, finance or customer service.

Working knowledge can be of the following : insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities.

What Would Be Nice To Have :

Credit balance experience within a hospital background

PC skills in a Windows environment.

Knowledge and utilization of desktop applications to include Word and Excel.

Ability to initiate and follow through on projects and work independently with minimal supervision.

The annual salary range for this position is $42,000.00-$70,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include :

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental / Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program