Logistics Operations Manager (Santa Clara)

Role & Responsibilities :

• Plan, monitor, direct, and assign workload to station staff.
• Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
• Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
• Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
• Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
• Daily report monitoring validating that KPIs are being met including but not limited to :
• Properly filing AES
• On Time Billing
• Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
• Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
• For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
• Other duties as assigned by management.

Qualifications :