Position : Department :
Reports to :
Category :
FLSA Status :
Manager Program Operations
Policy & Community Building
Director Policy & Community Building
100% Full-Time
Exempt
JOB SUMMARY : The Program Operations Manager serves as the primary point person for the administrative operations of the Policy & Community Building Department. This role is responsible for maintaining efficient systems and processes that support the departments daily functions and programs. Key responsibilities include managing grant reporting and budget tracking overseeing administrative requests supporting departmental planning and compliance activities and ensuring that all reporting meets Center and funder requirements. This position plays a critical role in keeping the department running smoothly and effectively.
ESSENTIAL FUNCTIONS
Administrative & Operational Oversight
- Provide administrative leadership to ensure efficient daily operations and consistent support across department staff
- Oversee calendar and meeting management processes for department leadership; supervise and guide the Administrative Coordinators day-to-day scheduling responsibilities
- Manage department-wide planning activities including logistics coordination vendor engagement and supply ordering systems
- Serve as the primary liaison to internal departments (Events IT People & Culture Security / Facilities) to ensure operational alignment and problem resolution
- Oversee improvement of internal workflows and administrative systems to support cross-team collaboration and organizational efficiency
- Complete additional operational tasks as needed
Grants & Compliance Management
Track progress on grant deliverables ensuring alignment with objectives timelines and compliance standardsOversee development and submission of grant applications and reports; review materials prepared by the Administrative Coordinator or relevant staffMaintain oversight of administrative grant functions including vendor agreements onboarding processes and payment workflowsEnsure department compliance with grant conditions including data integrity reporting accuracy and audit readinessMaintain systems for grant documentation and reporting in coordination with Finance and ProgramsBudget & Fiscal Oversight
Monitor and reconcile grant budgets and expenditures; identify discrepancies and collaborate with Finance to ensure accuracyPrepare and review financial and programmatic reports including board reporting and audit documentationAnalyze budget data to support strategic decision-making and resource allocationStaff Supervision & Workflow Management
Supervise the Administrative Coordinator including workload prioritization coaching and performance developmentDevelop and manage departmental workflows related to grants finance and administrative operations to ensure timely execution and accountabilityReview project summaries reports and submissions for accuracy and completenessQualifications
Minimum 5 years experience providing high-level administrative and operational supportMinimum 3 years budget and / or finance experienceExcellent Excel and Microsoft Office skills.Demonstrated ability to triage and manage multiple tasks for a team in a fast-paced environmentStrong communication and interpersonal skills including experience in giving in-house presentations and trainingMission-oriented and experienced in motivating staff and volunteers based upon the shared goal of providing excellent service to clientsfrom marginalized communitiesAccess to reliable transportation and the ability to be insuredRequired Experience :
Manager
Key Skills
Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts
Employment Type : Full Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 83500 - 93500