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Manager, Program Operations
Manager, Program OperationsLos Angeles Lgbt Center • Los Angeles, California, USA
Manager, Program Operations

Manager, Program Operations

Los Angeles Lgbt Center • Los Angeles, California, USA
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Position : Department :

Reports to :

Category :

FLSA Status :

Manager Program Operations

Policy & Community Building

Director Policy & Community Building

100% Full-Time

Exempt

JOB SUMMARY : The Program Operations Manager serves as the primary point person for the administrative operations of the Policy & Community Building Department. This role is responsible for maintaining efficient systems and processes that support the departments daily functions and programs. Key responsibilities include managing grant reporting and budget tracking overseeing administrative requests supporting departmental planning and compliance activities and ensuring that all reporting meets Center and funder requirements. This position plays a critical role in keeping the department running smoothly and effectively.

ESSENTIAL FUNCTIONS

Administrative & Operational Oversight

  • Provide administrative leadership to ensure efficient daily operations and consistent support across department staff
  • Oversee calendar and meeting management processes for department leadership; supervise and guide the Administrative Coordinators day-to-day scheduling responsibilities
  • Manage department-wide planning activities including logistics coordination vendor engagement and supply ordering systems
  • Serve as the primary liaison to internal departments (Events IT People & Culture Security / Facilities) to ensure operational alignment and problem resolution
  • Oversee improvement of internal workflows and administrative systems to support cross-team collaboration and organizational efficiency
  • Complete additional operational tasks as needed

Grants & Compliance Management

  • Track progress on grant deliverables ensuring alignment with objectives timelines and compliance standards
  • Oversee development and submission of grant applications and reports; review materials prepared by the Administrative Coordinator or relevant staff
  • Maintain oversight of administrative grant functions including vendor agreements onboarding processes and payment workflows
  • Ensure department compliance with grant conditions including data integrity reporting accuracy and audit readiness
  • Maintain systems for grant documentation and reporting in coordination with Finance and Programs
  • Budget & Fiscal Oversight

  • Monitor and reconcile grant budgets and expenditures; identify discrepancies and collaborate with Finance to ensure accuracy
  • Prepare and review financial and programmatic reports including board reporting and audit documentation
  • Analyze budget data to support strategic decision-making and resource allocation
  • Staff Supervision & Workflow Management

  • Supervise the Administrative Coordinator including workload prioritization coaching and performance development
  • Develop and manage departmental workflows related to grants finance and administrative operations to ensure timely execution and accountability
  • Review project summaries reports and submissions for accuracy and completeness
  • Qualifications

  • Minimum 5 years experience providing high-level administrative and operational support
  • Minimum 3 years budget and / or finance experience
  • Excellent Excel and Microsoft Office skills.
  • Demonstrated ability to triage and manage multiple tasks for a team in a fast-paced environment
  • Strong communication and interpersonal skills including experience in giving in-house presentations and training
  • Mission-oriented and experienced in motivating staff and volunteers based upon the shared goal of providing excellent service to clientsfrom marginalized communities
  • Access to reliable transportation and the ability to be insured
  • Required Experience :

    Manager

    Key Skills

    Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 83500 - 93500

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