Customer Service Representative - December 1st Start!Clearance Jobs • Las Cruces, NM, US
serp_jobs.error_messages.no_longer_accepting
Customer Service Representative - December 1st Start!
Clearance Jobs • Las Cruces, NM, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionProvide knowledgeable responses to escalated, high priority, or supervisor calls in a courteous and professional manner. Responsible for productivity, quality, and timeliness of work in the completion of program and department tasks and goals. Assist with side-by-side mentoring for new employees during and after training as needed. Assist in monitoring and analyzing quality of all department work and recommend actions for improvement. Maintain up-to-date knowledge of COB, COB-R, and MSP regulations and policies as they apply to inquiries handled by the call center. Assist in information reporting and development as needed. Adhere to the Privacy Act and HIPAA laws and regulations as they relate to the confidentiality of information released. Proofread documents for grammatical and correctness and adherence to standards and formats. Frequent internal contacts with Customer Service Managers, Call Center Supervisors, Lead Training Specialist, Operations Representative, other Customer Service Reps, and other contractors and government personnel supporting the program. Assume coordination responsibility for department in absence of supervisory staff. Assist in the design, development, and writing of BCRC area processing procedures and maintain department records. Cross-trained agents (Recovery / Data Collection) may be asked to process BIL emails, which involves following a step by step process to review the request, conduct necessary research and make valid updates to beneficiaries' records. High School Diploma or GED required, with the ability to provide proof of diploma or GED 6+ months of customer service / telemarketing / secretarial experience required Must be able to type 20 WPM; 30 WPM preferred Experience working with a PC and in a Windows environment is required Ability to be flexible to work any 8.5-hour shift (30 minutes for lunch) between the hours of 6 : 50am - 7 : 15pm Monday through Friday required Flexibility to work some GDIT holidays and overtime required Demonstrated ability to communicate in English effectively; both verbally and in writing is required Must be within 60 miles to Las Cruces, NM and be able to be onsite for the first 8-12 weeks of training This will be a remote position after the in-office training is completed. You are required to remain within 60 miles of the Las Cruces GDIT facility. Must be able to obtain a Public Trust clearance Previous experience with medical claims and billing is preferred 2+ years of progressively responsible work experience in a customer service, medical claims, call center, or a secretarial position is preferred Proven ability to work effectively as a team member Ability to organize simultaneous tasks for individual assignments and the workflow of others Ability to prioritize and complete tasks to meet contract standards is required Spanish fluency is a plus
Customer Service Representative
Do you enjoy providing excellent customer service? Is helping callers resolve their questions regarding insurance claims and how their Medicare benefits coordinate with other insurance coverage something you can do? If so, then GDIT is looking for candidates like you! As a Customer Service Representative, you will respond to questions from customers regarding Coordination of Benefits, Medicare Secondary Payer claims, and billing questions within a fast-paced call center environment. This role is located in Las Cruces, NM starting December 1, 2025. Operational hours of the call center are 6 : 50am - 7 : 15pm Monday through Friday. This role is remote; however, training is ONSITE in Las Cruces for the first 8-12 weeks. Must permanently reside within commuting distance to Las Cruces to be considered.
GDIT OFFERS :
- Full-time schedules at $16.74 per hour
- Extensive benefit package that starts day 1 of employment
- No weekends
- Generous PTO and holidays
- 401K matching
- Comprehensive training and career growth
RESPONSIBILITIES :
REQUIRED SKILLS & EXPERIENCE :
PREFERRED SKILLS & EXPERIENCE :
serp_jobs.job_alerts.create_a_job
Customer Service Representative • Las Cruces, NM, US
Job_description.internal_linking.related_jobs
LOCATION : Las Cruces, NM JOB TYPE : Full-Time & Part-Time PAY TYPES : Hourly + Bonus BENEFITS & PERKS : LOCAL REPRESENTATIVE : Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insura...serp_jobs.internal_linking.show_more
Job Type : Full-Time & Part-Time.Benefits & Perks : Local Representative : Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedule...serp_jobs.internal_linking.show_more Customer Service Representative (Full-Time).We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commer...serp_jobs.internal_linking.show_more 
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico.For over 40 years, La Clinica has provided services to the residents of Southern New Mexico.Our mission statemen...serp_jobs.internal_linking.show_more MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...serp_jobs.internal_linking.show_more MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...serp_jobs.internal_linking.show_more 
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.In this role, you w...serp_jobs.internal_linking.show_more Customer Service Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitm...serp_jobs.internal_linking.show_more 
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_more LOCATION : Las Cruces, NM JOB TYPE : Full-Time & Part-Time PAY TYPES : Hourly + Bonus BENEFITS & PERKS : LOCAL REPRESENTATIVE : Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insura...serp_jobs.internal_linking.show_more LOCATION : Las Cruces, NM JOB TYPE : Full-Time & Part-Time PAY TYPES : Hourly + Bonus BENEFITS & PERKS : LOCAL REPRESENTATIVE : Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insura...serp_jobs.internal_linking.show_more La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico.For over 40 years, La Clinica has provided services to the residents of Southern New Mexico.Our mission statemen...serp_jobs.internal_linking.show_more LOCATION : Las Cruces, NM JOB TYPE : Full-Time PAY TYPES : Hourly + Bonus APPLICATION DETAILS : No Resume Required, On-site Interview POSITION OVERVIEW : .
MCI is one of the fastest-growing tech-enabled b...serp_jobs.internal_linking.show_more LOCATION : Las Cruces, NM JOB TYPE : Full-Time & Part-Time PAY TYPES : Hourly + Bonus BENEFITS & PERKS : LOCAL REPRESENTATIVE : Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insura...serp_jobs.internal_linking.show_more 
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, assisting customers with questions and...serp_jobs.internal_linking.show_more LOCATION : Las Cruces, NM JOB TYPE : Full-Time & Part-Time PAY TYPES : Hourly + Bonus BENEFITS & PERKS : LOCAL REPRESENTATIVE : Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insura...serp_jobs.internal_linking.show_more 
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more
Customer Service Representative (Nights)
MCI Careers • Las Cruces, NM, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative (Nights)
MCI • Las Cruces, NM, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Las Cruces Customer Service Representative (Full-Time)
MCI • Las Cruces, NM, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative - Centennial (17-03)
La Clinica de Familia Inc. • Las Cruces, NM, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Bilingual Bank Customer Services Representative
MCI • Las Cruces, NM, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Call CenterCustomer Service Representative
MCI • Mesilla, NM, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Associate I
Family Dollar • Las Cruces, NM, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
4X10 Customer Service Job Openings (Immediately Hiring)
MCI • Las Cruces, NM, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Contact CenterCustomer Service Representative
MCI • Mesilla, NM, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative - 50k-60k / Year - Work From Home
Spade Recruiting USA • University Park, New Mexico
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Outbound Sales Representative (Evenings)
MCI Careers • Las Cruces, NM, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Outbound Sales Representative (Days)
MCI Careers • Las Cruces, NM, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative (13-03)
La Clinica de Familia Inc. • Las Cruces, NM, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Contact Center Representative II (Experienced)
MCI Careers • Las Cruces, NM, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Openings - Hiring Immediately
MCI Careers • Las Cruces, NM, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Associate I
New Mexico Staffing • Las Cruces, NM, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
MCI Careers • Las Cruces, NM, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Associate I
Dollar Tree • Las Cruces, NM, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted