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Lead Receptionist
Lead ReceptionistForrest Solutions • New York, NY, US
Lead Receptionist

Lead Receptionist

Forrest Solutions • New York, NY, US
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Location : New York, NY (on-site)

Job Type : Full-time

Salary : $36

  • $38 / HR

Summary

Are you looking to join one of the world's leading investment firms? As the Lead Receptionist, you'll serve as a key point of contact for executives and VIPs, providing an exceptional first impression and white-glove service experience.

Responsibilities

Executive & Guest Experience

  • Serve as the main point of contact for executives, board members, clients, and VIP guests
  • Greet visitors with warmth, professionalism, and efficiency to create an exceptional first impression
  • Manage the visitor experience from arrival to departure, coordinating with executive assistants and security
  • Maintain a polished, guest-ready reception area that reflects the firm's image and hospitality culture
  • Oversee concierge-level amenities, ensuring VIP guests receive personalized service and attention
  • Track visitor trends and preferences to enhance the overall executive hospitality experience

    • Executive Support & Coordination

  • Partner closely with executive assistants to anticipate needs and ensure seamless support
  • Coordinate meeting logistics, including scheduling, catering, and room readiness
  • Maintain executive service protocols and uphold the firm's brand standards
  • Handle sensitive and confidential information with the utmost discretion

    • Operations & Administration

  • Support administrative tasks such as visitor logs, document preparation, and supply management
  • Liaise with facilities, office services, and security teams to ensure smooth daily operations
  • Assist with emergency preparedness and evacuation protocols for the executive floor
  • Demonstrate flexibility, problem-solving skills, and composure in fast-paced environments
  • Provide occasional scheduling or coverage support for the broader receptionist team

    • Qualifications

  • 3+ years of experience in a corporate front desk or receptionist role
  • Experience supporting senior executives or working within a C-Level suite strongly preferred
  • Polished, professional appearance and demeanor
  • Outstanding verbal and written communication skills
  • High level of discretion, confidentiality, and emotional intelligence
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
  • Strong organizational skills and attention to detail
  • Ability to multitask, prioritize, and remain composed under pressure

    • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

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