Treasury Management Integration Specialist

Treasury Management Onboarding Specialist

Onboards new and existing customer implementations of Treasury Management payables, receivables, and other financial products to provide a smooth, seamless onboarding experience with Treasury Management products. Serves as the main point of contact between the customer representative and U.S. Bank during the implementation process via phone or email, conducts onboarding activities, performs analyses, monitors, and tracks implementation requests from point of sale to customer use. Builds up positive customer relationship by ensuring an optimal level of service delivery and product functionality exceeding customers' expectation. Escalates potential obstacles appropriately and communicates implementation status effectively while ensuring an efficient and timely onboarding.

Basic Qualifications

Bachelor's degree, or equivalent work experience

Five or more years of related experience

Preferred Skills / Experience

Thorough knowledge of Treasury Management products and processes with an understanding of how customers use them

Strong planning and organizational skills, as well as analytical and problem-solving skills

Effective verbal and written presentation and communication skills

Ability to work with both internal partners and external customers

Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Location Expectations

This role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Benefits :

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.