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Bilingual Office Manager (Merrick)
Bilingual Office Manager (Merrick)TBG | The Bachrach Group • Merrick, NY, US
Bilingual Office Manager (Merrick)

Bilingual Office Manager (Merrick)

TBG | The Bachrach Group • Merrick, NY, US
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Office Manager (Bilingual)

Location : Merrick, NY

Salary : $60,000$80,000 (DOE)

About the Role

A fast-paced manufacturing company in Merrick, NY is seeking a highly organized, experienced Bilingual Office Manager to oversee daily operations and support both office and production teams. This position requires a proactive problem-solver with strong math skills, excellent phone communication, and the ability to manage multiple priorities in a busy environment.

Key Responsibilities

Office & Administrative Management

  • Oversee day-to-day office operations to ensure efficiency and productivity.
  • Learn and effectively use the companys proprietary computer system (training provided).
  • Manage high-volume phone calls; handle scheduling, inquiries, and issue resolution.
  • Maintain organized digital and physical filing systems.
  • Monitor, track, and order office supplies, materials, and equipment.

Customer Service & Communication

  • Serve as a primary contact for customers, vendors, and internal teams.
  • Address customer concerns, service requests, and complaints professionally and promptly.
  • Coordinate communication among sales, production, and installation teams to ensure accurate information flow.

    • Production & Manufacturing Support

  • Work closely with production supervisors to verify order details, timelines, and specifications.
  • Review work orders, measurements, and specifications for accuracy (strong math foundation required).
  • Track production schedules and update customers regarding timelines or delays.
  • Assist with quality checks on paperwork, order details, and scheduling.

    • Leadership & Workflow Coordination

  • Delegate tasks to administrative or support staff as needed.
  • Assist with onboarding and training new office employees.
  • Ensure all departments have what they need to meet deadlines and daily targets.
  • Identify workflow gaps and recommend process improvements.

    • Accounting & Reporting Support

  • Assist with invoicing, purchase orders, and basic bookkeeping tasks.
  • Reconcile order documents, delivery confirmations, and related paperwork.
  • Generate daily, weekly, and monthly operational reports for leadership.

    • Compliance & Safety

  • Maintain compliance with company policies, safety standards, and manufacturing regulations.
  • Support HR-related tasks including attendance tracking, maintaining employee files, and scheduling.

    • Required Skills & Qualifications

  • Fluent in Spanish (required)
  • Strong math skills for reviewing measurements, orders, and invoices
  • Experience managing heavy phone traffic and delivering excellent customer service
  • Proven ability to multitask, delegate, and thrive under pressure
  • Strong problem-solving skills and the ability to take initiative in fast-paced situations
  • Proficient computer skills and ability to learn new systems quickly
  • Prior experience in a manufacturing, construction, or production office strongly preferred
  • Excellent organizational, communication, and leadership abilities
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    Office Manager • Merrick, NY, US

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