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Lead Product Manager
Lead Product ManagerParachute Health • Toledo, OH, US
Lead Product Manager

Lead Product Manager

Parachute Health • Toledo, OH, US
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Lead Product Manager

Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of HME providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.

What You'll Do

  • Work with current and potential partners to aid in customer research, business development, feedback collection, and product planning for your roadmap
  • Define product release slices for Supplier experience that optimize for time to value
  • Measure and analyze the product success / fail metrics in your product area and align them to our overall business goals

Product Development Delivery

  • Align your balanced team on a clear strategy and prioritize work in progress to maximize user outcomes, customer satisfaction and business growth
  • Build artifacts that help unify the organization (roadmaps, product briefs, etc.)
  • Supports your team through the product build and launch process
  • Manage milestones and deliverables to maximize time to value
  • Help define and measure success metrics
  • Define methods for customer feedback loops

    • Team and Stakeholder Collaboration

  • Work with customers and external stakeholders to develop solutions
  • Collaborate with marketing and operations teams to develop and get products to market
  • Coordinate across the organization, customers, and partners to articulate and execute product decisions

    • Who You Are

  • Communication & Collaboration : An excellent communicator, presenting ideas clearly and succinctly, and highly collaborative, working with diverse stakeholders to create alignment around product vision and prioritization.
  • Results-Oriented & Analytical : You can look at problems and create solutions from high-level goals that drive real business impact to ground-level execution. You are analytical, using data to clarify decisions wherever possible.
  • Strategic & User-Focused : Great at prioritizing in a complex healthcare landscape. You are user-focused, empathetic, curious, and ask questions before offering solutions. You build the right thing, with a bias towards delivering customer value based on goals and metrics.
  • Experienced : You have 7+ years of product management experience
  • Ambiguity & Risk Management : You have past successes driving software products forward, ideally at a startup. You cut through ambiguity, comfortable taking calculated risks and making decisions under uncertainty.
  • Travel : You are located within the United States and are willing to travel to customer sites and / or conferences (1-2 trips per quarter).

    • Nice to Have

  • Bachelor's Degree in a technical, scientific, or quantitative field, or equivalent experience
  • A background in healthcare, and knowledge of healthcare complexity
  • Experience in a fast-paced startup environment

    • Who You Aren't

  • You're not a solo act. Our PMs lead by influence. They thrive in a team-based environment and believe in making decisions with broad input.
  • You aren't someone who can only thrive in highly structured environments. We are a fast-paced startup where processes are still being defined and refined.
  • You're not simply a project manager or product owner.
  • You aren't indifferent or dismissive of the perspectives of users, stakeholders, or team members.

    • Benefits

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Plan
  • Remote-First Company with the option to work from our New York City office
  • Equity Incentive Plan
  • Annual Company-Wide Bonus (up to 15%)
  • Flexible Vacation Policy
  • Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
  • Monthly Internet Stipend
  • Annual Home Office Stipend

    • $180-210K

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    Lead Product Manager • Toledo, OH, US

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