Service Advisor

Join the Steve Moyer Team! Steve Moyer Subaru is looking for an Experienced Service Advisor to join our rapidly growing Service Department. We are looking for a highly motivated and ambitious individual. Individual will need to have great multitasking skills the ability to work in a fast paced environment - all while maintaining a high level of professionalism and giving the highest customer quality of service. Individual needs to be courteous and thorough will all of our customers.

As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive lane to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.

At Moyer Auto Group we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Moyer Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

Medical

401K Plan

Paid time off and vacation

Growth opportunities / Advancement

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Closed Sundays

Discounts on products and services

Responsibilities

Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.

Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled

Ensure that the daily inventory of technicians time is consistently sold to service customers.

Distribute work between technicians efficiently

Qualifications

Previous Service Writing Experience

Must be able to work in a fast paced environment

Organized and friendly personality

Must be able to multitask

Time management skills

Fantastic communication skills with your customers

Professional well-groomed personal appearance.

Clean driving record

Willing to submit to a pre-employment background check & drug screen

Dealership experience is a plus but is not required - we are willing to train the right individual

Required to work some Saturdays

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience :

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1