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Director, Innovation & AI SME, US & Americas
Director, Innovation & AI SME, US & AmericasCrédit Agricole CIB • New York, NY, United States
Director, Innovation & AI SME, US & Americas

Director, Innovation & AI SME, US & Americas

Crédit Agricole CIB • New York, NY, United States
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Summary

This position has been established to support CA-CIB Americas in developing and driving the innovation and AI portfolio.

The AI SME will be tasked with defining and executing the AI Americas strategy, which includes establishing effective governance with the AI factory team based in Paris, Headquarters.

Locally, the AI SME will be responsible for fostering strong collaborations with executive leadership across the Bank to identify AI opportunities. Additionally, they will work closely with various teams to achieve business goals and enhance client experiences.

The ideal candidate will drive the implementation of AI solutions, ensuring the Bank adheres to best-in-class delivery approaches for safe and scalable methods.

This role requires a solid understanding of the banking sector, expertise in AI / ML technologies, and the ability to integrate AI into banking processes effectively. The candidate must also be able to influence stakeholders while prioritizing and executing strategic initiatives successfully.

The AI SME will act as a leading authority on AI within CA-CIB Americas and report directly to the Americas Chief Information Officer / Head of Global IT (GIT) and functionally to the Head of the AI factory in Head office.

Key Responsibilities

  • Serve as a key representative of the AI Factory, promoting and implementing AI solutions and culture throughout CA-CIB Americas
  • Cultivate strong relationships with local C-suite executives to align AI strategies with broader organizational objectives, ensuring support and advocacy for AI initiatives
  • Communicate local requirements and insights to the head office and the AI Factory, and generate relevant use cases
  • Oversee local AI governance and reporting to ensure compliance and transparency in AI usage across Americas operations
  • Build and manage the local portfolio of AI use cases in collaboration with business and IT teams, ensuring alignment with local needs
  • Manage the “New Service & Usage” process related to AI solutions in collaboration with local support functions (Risk, Compliance, Legal, IT Security…).
  • Develop a comprehensive training plan : identifying target audiences, training requirements, and priority areas.
  • Establish the practice as a thought leader in the AI space through active industry participation, publications, and advocacy for ethical AI practices.
  • Stay abreast of local AI market trends, including competitor activities and innovation, and provide regular insights to inform strategic decisions.

Communication

Key Internal Contacts

  • Regional and local management,
  • Central AI factory and GIT IT lines.
  • Control functions in particular RPC, CPL, LGL and ISS, COO Office.
  • Business lines

    • Key External Contacts

  • Local innovative and AI ecosystem.

    • Education

    Advanced degree in AI, Data Science, Computer Science, Business, or a related field.

    Experience

  • Practice Building : Proven ability to establish and scale a practice or team, including acquiring new clients and developing innovative service offerings.
  • Strategic Leadership : Expertise in defining and executing AI strategies that deliver significant business outcomes.
  • C-suite Engagement : Experience working with senior executives to drive alignment and communicate the value of AI initiatives.
  • AI and Machine Learning Knowledge : Strong understanding of AI models, frameworks, and analytics, with the ability to bridge technical and business perspectives.
  • Demonstrated ability to deliver large-scale training sessions to diverse audiences with varying levels of expertise on the subject matter

    • Required skills

  • Be passionate about AI & Innovation - focused on defining the broad AI strategy and how to bring to life within the Bank.
  • Naturally curious and logically minded
  • Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence
  • Highly self-motivated and ability to remain calm under intense pressure
  • Team oriented
  • Analytical and data-driven with knowledge of KPI frameworks such as OKRs or HEART to communicate measures of success.
  • IT literate
  • Good understanding of bank products
  • Extensive market knowledge
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