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ServiceNow Developer

ServiceNow Developer

Innova SolutionsVirtual, Illinois
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A client of Innova Solutions is immediately hiring for a ServiceNow Developer

Position type : Full-Time, Contract

Duration : 4 Month

Location : Remote

As a ServiceNow Developer, you will :

  • We are seeking a highly skilled and motivated ServiceNow Developer with specialized experience in Software Asset Management (SAM) implementation and Workday integration.
  • This role is crucial in driving digital transformation and operational excellence across our organization, ensuring that our asset management and HR processes are seamlessly automated, optimized, and efficiently managed.
  • The ideal candidate possesses a keen understanding of ServiceNow platform capabilities, has hands-on experience with SAM implementation, and is adept at integrating Workday data and processes into ServiceNow.

Key Responsibilities

  • ServiceNow Development and Customization
  • Design, develop, and implement solutions on the ServiceNow platform to support business needs, with a focus on Software Asset Management (SAM) and Workday integration.
  • Customize ServiceNow applications, develop workflows, business rules, client scripts, UI policies, and data integrations.
  • Collaborate with business analysts and stakeholders to gather and translate requirements into technical solutions.
  • Maintain and enhance current ServiceNow functionality, ensuring performance, reliability, and scalability.
  • Software Asset Management (SAM) Implementation
  • Lead and manage the end-to-end implementation of ServiceNow SAM module, including discovery, normalization, reconciliation, compliance, and optimization.
  • Configure SAM features to track software usage, license compliance, entitlements, contracts, and procurement processes.
  • Integrate SAM data with other ITSM / ITOM modules for holistic asset lifecycle management.
  • Develop and maintain dashboards and reports to provide actionable insight into software inventory, usage trends, and compliance status.
  • Collaborate with procurement, compliance, and IT teams to ensure alignment of asset management goals with company policies.
  • Workday Integration
  • Design and implement robust integrations between ServiceNow and Workday, leveraging APIs, web services, and middleware as appropriate.
  • Automate HR and IT workflows by synchronizing employee data, onboarding / offboarding processes, and organizational structures between Workday and ServiceNow.
  • Monitor, troubleshoot, and optimize integration processes for accuracy, reliability, and performance.
  • Document integration designs, mappings, and procedures for stakeholders and support teams.
  • Stay updated on Workday and ServiceNow release notes to proactively manage impact on integrations.

    • Required Skills & Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent work experience.
  • 3+ years of hands-on experience developing and administering ServiceNow, with proven expertise in SAM and Workday integrations.
  • Demonstrated experience with the implementation and configuration of ServiceNow Software Asset Management (SAM) module.
  • Strong working knowledge of Workday HCM and its API / web services for integration.
  • Proficiency in JavaScript, Glide scripting, REST / SOAP APIs, and data transformation methods within ServiceNow.
  • Experience with data migration, ETL processes, and third-party integration tools (e.g., MuleSoft, Dell Boomi, etc.) is desirable.
  • Understanding of software licensing models, audit requirements, and compliance frameworks.
  • Excellent analytical, problem-solving, and troubleshooting skills.
  • Effective communication and interpersonal abilities to engage with technical and non-technical stakeholders.
  • Familiarity with Agile methodologies and experience working within a Scrum or Kanban team.
  • ServiceNow Certified System Administrator (CSA) and Software Asset Management (SAM) certifications preferred.
  • Workday integration certification or equivalent experience is an asset.

    • Ideal Candidate : Workday-ServiceNow Integration Experience; and Software Asset management (SAM) experience.

    Thank you!

    Dishank Sharma

    PAY RANGE AND BENEFITS :

    Pay Range

  • 68 - $72 per hour
  • Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    • Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

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    Servicenow Developer • Virtual, Illinois