Technical Support

Job Title : Technical Support

Location : Onsite - Plano, TX

Job Type : Contract

Job Summary

We are seeking a proactive and customer-focused Technical Support Specialist to join our team. In this role, you will be the first point of contact for technical issues, helping users resolve hardware, software, and system-related problems in a timely and professional manner. Your goal is to ensure smooth operation of technical systems and deliver a high-quality support experience.

Key Responsibilities

• Provide technical assistance and support for incoming queries via phone, email, or ticketing system.
• Troubleshoot hardware, software, and network-related issues for users.
• Guide users through step-by-step solutions and technical procedures.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.