Insurance Payment Poster

Job Title : Insurance Payment Poster

Location : Brauer Hall - 140 Dental Cir, Chapel Hill North Carolina; 27514

Duration : 3 Months; Onsite

Position Description : ,>

The Payment Posting Specialist is responsible for accurately posting incoming payments from insurance companies and patients into the organization's billing system. This role ensures that all payments are recorded properly and in a timely manner, enabling accurate patient account balances and efficient revenue cycle operations. Review and post insurance and patient payments (EOBs, ERAs, checks, credit card transactions). Resolve discrepancies in payment applications, including denials, short pays, and overpayments. Maintain accurate records of payment transactions in compliance with HIP nd internal policies. Process refunds or adjustments as necessary following approval guidelines. Support audits by preparing and submitting documentation as needed.

Key Responsibilities

• Review and post insurance and patient payments (including EOBs (Explanation of Benefits) / ERAs(Electronic Remittance Advice) checks, and credit card transactions) into the billing system
• Apply payments accurately to patient accounts, ensuring correct allocation to services rendered
• Identify and resolve payment discrepancies, such as denials, short pays, and overpayments
• Process refunds and adjustments according to established approval guidelines
• Maintain accurate and up-to-date payment records in compliance with HIP nd internal policies
• Reconcile daily payment batches
• Communicate with internal billing and collections teams regarding payment issues or account discrepancies
• Support audit processes by preparing and submitting required payment documentation
• Respond to internal and external inquiries related to posted payments

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