Bilingual Customer Support Consultant

A company is looking for a Customer and Technical Support Consultant - Bilingual.

Key Responsibilities

Instruct customers on the use of in-house diagnostic analyzers

Coordinate and assist with equipment installations and troubleshoot technical problems

Resolve customer inquiries through various methods of communication

Required Qualifications and Education

Fluency in both French and English

Experience in a technically related field, veterinary practice, or contact center environment

Strong computer and technical skills with the ability to learn applicable software and hardware

Prior phone experience is a plus

Ability to work flexible hours, including evenings and weekends