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Implementation Project Manager

Implementation Project Manager

UnitedHealth GroupCircle Pines, MN, US
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Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

You will enjoy the flexibility to telecommute

  • from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities :

  • Manage the entire client on-boarding project for implementation, main contact for the client
  • Conduct the client benefit discussions with all parties and ensure client sign-off for their benefit intent forms
  • Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks
  • Coordinate formulary / specialty disruption analysis for impacted membership
  • Work with Operations and Functional leaders to proactively identify implementation issues and drive their resolution
  • Facilitate meetings at various levels of the organization, including weekly management reviews
  • Monitor, track and report implementation status performance, internally and with the client
  • Identify implementation risks, implement a mitigation / action plan and drive improved outcomes, communicate to senior leadership
  • Ensure accuracy of plan updates and missed deliverables from all teams
  • Manage pre-implementation audits with the audit department and the client
  • Report on client status and issues at weekly leader meeting
  • Manage the implementation of pharmacy benefit plans for all direct business market types and all levels of complexity
  • Develop and present presentations for new business customer finalist presentations with Sales
  • Mentor other team members within implementations
  • Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • 3+ years of experience in Pharmacy Benefit Management or experience managing complex projects with various stakeholders
  • 2+ years of experience in a client-facing role
  • Beginner level of proficiency with Microsoft Outlook, Excel, PowerPoint and Word (Outlook manage email / Excel input data and run reports / Word create and edit documents)
  • Ability to travel up to 25% within the US
  • Soft Skills :

  • Demonstrated experience in client facing environment
  • Strong experience influencing externally with soft power, driving cross-functional collaboration and negotiating win-win solutions
  • Ability to present to all levels of management and audiences
  • Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
  • Effective skills for navigating and driving results across operations, network, and clinical domains in a highly complex, matrix environment
  • Excellent communication skills, oral and written
  • All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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    Implementation Project Manager • Circle Pines, MN, US