Security Officer

Security Officer

Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigates complaints or potential criminal conduct; assists in restraining patients as necessary; provides protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.

Essential Functions :

• Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
• Identifies unsafe conditions and improperly secured areas / property to help prevent theft, injuries or damages to Hospital property, patients, visitors, and employees.
• Maintains strict confidentiality standards at all times.
• Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential / real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
• Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
• Maintains accountability for valuables / property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
• Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
• Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
• Voluntary participation in various departmental committees, task forces, and teams.

Qualifications :

Education : Bachelor's Degree Criminal Justice preferred.

Can this role accept experience in lieu of a degree? No

Licenses and Credentials :

Experience : Experience in hospital, security / police, emergency medical or customer services preferred 3-5 years preferred.

Knowledge, Skills and Abilities :

Physical Requirements :

Remote Type : Onsite

Work Location : 149 Thirteenth Street Building 149

Scheduled Weekly Hours : 40

Employee Type : Regular

Work Shift : Day (United States of America)

Pay Range : $22.88 - $32.72 / Hourly

Grade : 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.