Talent.com
Customer service

Customer service

Jobs for HumanityBoston, MA, United States
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Company Description

Call guy" Company is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with opportunities for growth and professional development.

Job Description

We are seeking enthusiastic and dedicated Call Center Representatives to join our team. As a representative, you will handle inbound, manage appointments, and provide outstanding customer support.

Key Responsibilities :

  • Answer incoming calls and assist customers with inquiries.
  • Schedule appointments and manage bookings using the Booksy app.
  • Provide accurate information about services and promotions.
  • Handle customer complaints and resolve issues efficiently.
  • Maintain detailed and accurate records of customer interactions.

Qualifications

  • Fluency in English (mandatory); knowledge of Arabic is a plus.
  • Previous experience in a call center or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Proficient in using computer systems and software applications.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.

    • Additional Information

    What We Offer :

  • Competitive salary and performance-based incentives.
  • Flexible working hours with the option for remote work.
  • Comprehensive training and ongoing support.
  • Career advancement opportunities.
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    Customer Service • Boston, MA, United States