Existing Customer Service Technician

Job Type

Full-time

Description

Existing Customer Sales Representative - Expertise, Trust, and Thoughtful Solutions

At DBS Residential Solutions , we believe that remarkable experiences start with knowledge, trust, and expertise. Our mission is to challenge the status quo and redefine the contractor industry by providing homeowners with a level of service and professionalism they've never seen before. If you are serious, sincere, and systematic, with a passion for learning, problem-solving, and guiding customers through well-researched solutions, this role is built for you.

As an Existing Customer Service Technician , you will use your expertise and consultative approach to guide homeowners in maintaining and enhancing their current home protection systems. You will take a thoughtful, education-based approach, ensuring that every homeowner understands their options and feels confident in their decisions. If you value quality, integrity, and ongoing learning, this role allows you to combine technical knowledge with impactful customer service.

How You'll Make an Impact

• Conduct in-home inspections, carefully diagnosing issues and explaining the science and long-term benefits behind our solutions.
• Educate homeowners on their current systems and risks, ensuring they have the information they need to make informed, confident decisions.
• Follow a structured, process-driven approach, guaranteeing consistency, reliability, and the highest level of customer trust.
• Build long-term relationships with homeowners, providing thoughtful recommendations that align with their home's specific needs.

What You Bring

What We Offer

DBS has a safe family culture with great opportunities! DBS is a regional leader in basement and foundation repair, concrete lifting and leveling, basement finishing and insulation services that is growing! We are looking for an Existing Customer Sales Representative to join our DBS family. If you are a born leader with a great work ethic who values quality work, customer service, and a company who will appreciate you, apply today to join us as our Existing Customer Sales Representative.

All offers are contingent on submitting to and passing a thorough background check starting.

Our Vision : "A world where every family lives in a healthy, safe and comfortable home!"

Our Mission : "Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!"

Our Values : "Positive, Teamwork & Humble"

For more information about our company, visit www.DBSrepair.com.

DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply!

Salary Description

$60k - $100k per year