Sr Cash Application Coordinator

Position Summary

Apply daily Lockbox, ACH, Wire and credit card payments to customer accounts

Position Responsibilities :

• Download PayPal, Shopify, amazon payment data and reconcile to Oracle invoices daily.
• Ensure customer remittance data sent to the correct email address and communicate with customers who are not properly submitting remittance details.
• Auditing and adjusting payments when customer credits are taken and communicate these credits to AR Department
• Reconcile remittance data to accurately apply customer funds.
• Apply customer payments and work with our Receivables team to correctly reconcile and correct previously miss-applied payments.
• Responsible for processing customer refunds when approved by management.
• Coordinate with AR Dept. and Collections routinely.
• Responsible for working on month-end closing procedures and monthly audits.
• Ensure all payments are properly identified, promptly handled and accurately applied.
• Escalate unidentifiable payments to our Receivables or Payables Department to determine correct application.
• Must maintain a minimum 97% accuracy rate when applying and matching payments details.
• Must perform both Internal and External customer service requirements.
• Perform other duties as needed.
• Specific Knowledge, Skills or Abilities Required :
• Knowledge of large ERP systems – Oracle preferred
• Strong Analytical skills and Attention to Detail
• Excellent Problem-solving skills
• Strong MS office knowledge – including MS Excel pivot tables and VLOOKUP
• Must be able to work in a fast-paced environment and maintain high-level accuracy
• Must have exceptional time management and organizational skills

Position Qualifications :

Education :

Experience :

Work Environment and Physical Requirements :

Fox offers an excellent compensation package and wide-ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.