ORACLE CC&B Engineer

Job Description

Job Description

We are looking for an experienced Oracle CC& B Engineer to join our team on a long-term contract basis in Des Moines, Iowa. This role is ideal for an individual who specializes in Oracle Utilities Customer Care and Billing (CC& B) and possesses strong expertise in designing, implementing, and maintaining enterprise-level applications. You will play a key role in driving software solutions and ensuring optimal system performance within the government sector.

Responsibilities :

• Develop and implement new enterprise application solutions tailored to the needs of the Utilities department.
• Provide ongoing support, troubleshooting, and enhancements for existing and newly deployed software applications.
• Analyze and resolve infrastructure issues impacting application performance, ensuring system reliability.
• Create and maintain comprehensive documentation for applications and programs.
• Collaborate with cross-functional teams to conduct root cause analysis and address complex issues.
• Consult with internal stakeholders and vendors to address security concerns and implement safeguards for both short-term projects and long-term initiatives.
• Work alongside vendors and business users to design and execute software integrations.
• Evaluate and translate user business requirements into effective system development and modifications.
• Assist in feasibility studies and requirements analysis to determine the viability of proposed systems.
• Troubleshoot and implement solutions for non-enterprise applications as needed.
• Minimum of seven (7) years of experience in maintaining and working with enterprise-level applications, or a combination of equivalent education and experience.
• Strong proficiency in Oracle-based applications, particularly Customer Care & Billing and Oracle Analytics Publisher.
• Demonstrated ability to create Business Requirement Documents and manage configuration processes.
• Familiarity with Microsoft Office tools and Visio for documentation and workflow visualization.
• Excellent verbal, written, and interpersonal communication skills.
• Proven ability to analyze business requirements and translate them into system solutions.
• Experience collaborating with vendors and technical teams on software integration projects.
• Knowledge of troubleshooting methodologies for application and infrastructure-related issues.