General Management Apprentice

About Us

Ready to rock the future with us At Hellmann we put our people at the heart of everything we do because for us relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values : Caring Entrepreneurial Forward-Thinking and Reliable. These values resonate with yours Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.

For the better. Together.

This position has a base compensation range of $19.00. Salary determination considers your skills experience job location internal pay equity and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.

The Trade and Logistics Apprentice is an entry-level position that will rotate amongst various product lines. Responsible for processing learning and applying freight forwarding concepts and principles customer shipments customer billing and customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

As part of the apprentice program and under close supervision the incumbent is responsible for performing the following duties in accordance with Hellmann policies and standards :

Handles all shipment-level communication between Hellmann and all customers carriers and vendors (i.e. delays shipment status inquiries arrival notices billing etc.)

Escalates all recurring carrier / vendor service issues to the Supervisor

Maintains service relations with customers carriers vendors and other Hellmann offices

Responsible for ensuring compliance with all applicable internal and external standard operating procedures and regulatory requirements

Consults with supervisor prior to agreeing to non-standard services and / or pricing

Ensures that customers are properly set up and maintained in company systems (i.e. POA credit application customer billing profiles etc.)

Ensures that customer standard operating procedures (CSOPs) are developed and maintained in conjunction with Account Management and Sales

Processes shipments in compliance with company standard operating procedures while complying with customer and regulatory requirements (i.e. Hellmann policies OBL Letter of Credit Cert. of Originetc.)

Performs a credit check prior to arranging transportation

Submits insurance purchase requests upon request

Verifies and confirms any additional charges incurred (i.e. driver waiting time demurrage detention etc.)

Promptly communicates all additional charges incurred to the customer to prevent disputed invoices

Responsible to obtain / retrieve the Arrival Notice from the carrier

Creates Broker Arrival Notice and passes to HWL Trade Services or Outside Broker within KPI

Dispatches all Hellmann arranged deliveries or communicates necessary information to carrier / consignee for all non-Hellmann arranged deliveries

Sends Customer Arrival Notice

Collaborates with Trade Services to arrange inspections when required

Ensures carrier and CFS are paid and have all required documentation to ensure timely availability / release of freight

Enters and updates all required milestone tracking events within the area of responsibility

Performs other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position does not supervise any direct reports.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

High School Diploma or GED

One year of previous experience in freight forwarding industry logistics or supply chain preferred

Completion of any industry related course is an asset

KNOWLEDGE SKILLS & ATTRIBUTES

Organizational skills

Time management and prioritization

Customer-focused

Adaptable / flexible to high-pressured environment

Interpersonal skills

Proficient in Microsoft Office Suite (Word Excel PowerPoint) Email and Internet

Proficient in world geography shipping documentation and Incoterms preferred

Proficient written and verbal communication skills in English

Ability to calculate figures and amounts such as freight rates discounts and other percentages

PHYSICAL DEMANDS

While performing the duties of this job the employee is :

Frequently required to stand and walk

Regularly required to sit for extended periods

Regularly uses arms to reach hands and fingers for computer and phone use

Speaking clearly and listening for heavy phone contact

Requires close-up and computer screen distance vision ability

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ENVIRONMENT

The work environment characteristics are similar to those of an office setting with various office equipment.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender age any disabilities religion ethnic origin or sexual identity : We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes then click APPLY!

Key Skills

Anti Money Laundering,Healthcare Attorney,Desktop Support,Data Entry Operation,Home Care,Adobe Photoshop

Employment Type : Full-Time

Experience : years

Vacancy : 1