Sales Associate

Job Opportunity At Rick Hendrick Toyota

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction. Supervisory responsibilities : This job has no direct supervisory responsibilities. Essential duties and responsibilities include : meeting dealership sales goals, greeting customers and determining make, type, and quality of vehicle desired, explaining features and demonstrating operation of vehicle in showroom or on demonstration drive, suggesting optional equipment for customer to purchase, computing and quoting sales price, including tax, trade-in allowance, and discount, completing paperwork accompanying vehicle sales, arranging for delivery and registration of vehicle, researching availability of models and optional equipment, engaging in business development, addressing customer concerns, maintaining CSI at or above company standards, maintaining an organized, clean and safe work area, participating in required training, recording all hours worked accurately in company timekeeping system, following safeguards rules and regulations, demonstrating the company's core values, complying with company policies and procedures, observing all federal, state, local and company safety rules and regulations in the performance of duties, and other duties as assigned.

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired education : GED, high school diploma, associate degree, bachelor degree, master degree, doctorate degree. Field of study / work experience : accounting, automotive, business, human resources, information technology. Desired work experience : prior sales and / or customer service experience desired. Certificates and licenses : valid driver's license, automobile salesperson license. Computer skills : intermediate knowledge of Microsoft Office products. Communication skills : ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance requirements : the position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical demands : while performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Environment demands : duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Verbal and writing ability : ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math ability : ability to add, subtract, multiply and divide. Reasoning ability : ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core values : servant leadership, teamwork through trust & respect, diversity is strength, integrity, commitment to customer enthusiasm, passion for winning, accountability at all levels, and commitment to continuous improvement.