Technology Solution Architect

Technical Solution Architect, L8

Location : Remote, West Coast Preferred

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries.

Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities.

The Next Generation Customer Service (NGCO), Business Process Services (BSP) Technical Architect will support our Operations Sales and Solutioning team as the responsible Technical Architect in pre-sales / RFP processes involving our Contact Center offering and related towers which include Health Care Contract Management, and network connectivity for Software and Platform clients. Ideal candidate is (1) willing to cross-train to support all three offerings, (2) has experience with Contact Center Technology setup / delivery, and (3) demonstrates basic understanding of network bandwidth and network utilization. This role is Sales Support and not pure IT management.

Key Responsibilities :

• Support our Sales Team as Technical Solution Architect in pre-sales / RFP processes involving multiple technologies :

Manage / Coordinate involved technology teams in on- and offshore locations across all aspects of technology relevant to the opportunity

Required Proficiencies :

Basic Qualifications :

Preferred Qualifications :

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here.

Role Location Annual Salary Range

California $73,800 to $218,800

Colorado $73,800 to $189,000

District of Columbia $78,500 to $201,300

Illinois $68,300 to $189,000

Minnesota $73,800 to $189,000

Maryland $73,800 to $189,000

New York / New Jersey $68,300 to $218,800

Washington $78,500 to $201,300

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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