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Front Desk Receptionist
Front Desk ReceptionistColumbia Auto Body • Raynham, MA, US
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Front Desk Receptionist

Front Desk Receptionist

Columbia Auto Body • Raynham, MA, US
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Job Description

Job Description

Benefits :

  • 401(k) matching
  • Health insurance

About Us :

Columbia Auto Body is a busy, customer-focused auto body shop in Raynham. We take pride in high-quality repairs and excellent service. Were currently looking for a reliable and organized Front Desk Receptionist to help support daily operations and keep things running smoothly.

Key Responsibilities :

  • Answer and direct incoming phone calls
  • Greet and assist customers with professionalism and a positive attitude
  • Receive and process parts and sublet invoices
  • Update and maintain the customer list daily
  • Track vehicles in and out of the shop and keep repair notes current
  • Assist with insurance supplements and documentation
  • Receive and record payments (insurance and customer)
  • Request credits and manage returns when needed
  • Contact insurance companies as necessary for updates, payments, or support
  • Organize and maintain spreadsheets for tracking shop operations
  • Provide general office support and help keep the front office organized

    • What We're Looking For :

  • Previous front desk, office, or customer service experience (auto industry a plus)
  • Strong communication and organizational skills
  • Comfortable using a computer and learning shop management tools
  • Reliable, detail-oriented, and a team player
  • Able to multitask and work in a fast-paced environment

    • Job Details :

  • Full-time position
  • Competitive hourly pay based on experience
  • MondayFriday schedule (no weekends)
  • Supportive team environment with room to grow
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    Front Desk Receptionist • Raynham, MA, US

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