Community Concierge Associate

Community Concierge Associate

About the Altadena Build Club :

The Altadena Build Club (ABC) is a welcoming, accessible, and inclusive one-stop-shop for residents affected by the LA wildfires. Located in Altadena, the ABC provides centralized access to rebuilding guidance, disaster recovery resources, and community programming. CORE operates as both a direct service provider and a convener for trusted community-based partners, ensuring equitable access to the tools, resources, and expert support required to rebuild safely and sustainably. In addition to the ABC, CORE manages the Lincoln Lot Community Space, a flexible outdoor / indoor venue on Lincoln Avenue for community meetings, gatherings, showcases, and other public activities.

Position Overview :

The Community Concierge Associate serves as the first point of contact and concierge for survivors, partners, and visitors at the ABC. This highly customer-service-focused role ensures that every person entering the ABC feels welcomed, supported, and connected to the resources they need. The position manages visitor check-ins, responds to inquiries, supports scheduling, and assists with the ABC operations and events. The ideal candidate is warm, personable, proactive, and skilled at creating a positive, inclusive environment for the community.

Scope and Travel :

Concierge and Customer Service

• Serve as the welcoming face of the ABC, providing high-quality customer service and hospitality to residents, partners, and visitors.
• Actively engage with community members to understand their needs and connect them to appropriate staff, partners, or resources.
• Provide clear information about ABC programs, services, and events.
• Maintain a warm, inclusive, and professional environment in the reception area.

Administrative Support & Scheduling Support

Data & Record Keeping

Event & Program Support

Operations & Supplies

Qualifications :

Experience :

Skills & Competencies :

In accordance with CA law, the expected pay range for this CA position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Clear pre-employment background check requirements, including local, state, and national criminal records checks, sex offender registries, employment, education verifications and child abuse registry check (if required by state regulations) are required post job offer and prior to employment.

Safeguarding

CORE is committed to keeping children and vulnerable individuals safe and has a Zero Tolerance policy for sexual exploitation and abuse. Every CORE employee, consultant and volunteer is bound by COREs Code of Conduct and Safeguarding Policy. By applying for this position, an applicant confirms that they have not previously violated an employers safeguarding, sexual misconduct, (child) sexual exploitation and abuse, or human trafficking policy.

$24 - $28 an hour

Compensation details : 24-28 Hourly Wage

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