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Social Services Program Manager

Social Services Program Manager

Salvation Army Southern TerritoryJacksonville, FL, US
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Social Services Supervisor

Schedule / Hours : 8 hours per day 40 hours per week possible weekend duty

This position is responsible for :

  • Supervises, coordinates, and monitors day-to-day operations of assigned social services programs such as Red Shield Lodge, Hope Crossing, Social Services and Seasonal Programs, etc.; supervises and participates in casework performed by program staff ensuring compliance with program policies and procedures; supervises the case management and front desk staff; prepares statistical reports.

Key Responsibilities :

  • Consults with the Social Services Director on casework practices and program changes
  • Coordinates with case managers to ensure timely responses to financial assistance requests for Transitional Housing residents, verifies eligibility, and collects all necessary documentation.
  • Supervises the case management team, ensuring accurate assessments of community financial assistance requests, effective ongoing service provision, and the development of individual case and Housing Stability Plans
  • Works closely with the Food Service Manager, Volunteer Coordinator, and Social Services Director to support and enhance Seasonal Programs.
  • Physical Requirements and Working Conditions :

  • Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
  • Employee Benefits :

  • Health, Dental and Vision Insurance
  • Paid Holidays and Paid Time Off
  • Retirement Plan
  • Life Insurance and more!
  • Qualifications :

    Education and Experience :

  • Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field
  • Four years progressively responsible experience performing social services work with at least one year in a supervisory capacity, any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
  • Licenses and Certifications :

  • Valid State Driver's License
  • Equal Opportunity Employer : Veterans | Disabled

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    Program Manager • Jacksonville, FL, US